Continuous Improvement Manager & Process ExcellenceLas Rozas de Madrid, Community of MadridSensormatic Solutions helps retailers deliver frictionless personalized experiences by powering accurate decision-making across the enterprise. We make connections and bridge gaps across retail enterprises to deliver critical, real-time insights into inventory, shoppers, associates, and the retail environment. We protect assets and people by helping to ensure a safe and secure environment throughout the entire customer journey.What you will doAs a CIM, you will be responsible for smoothing the customer experience of one of Sensormatic's major international customers.Reporting to the EMEA Continuous Improvement Director, you will identify improvement areas and have several points of contact throughout the day with your colleagues globally, working on the implementation of our improvement projects. You will be responsible for bringing incremental and ongoing changes into our organization, resulting in more efficient business processes, reduced costs, and an improved customer experience.How you will do itSupport our senior leadership in the deployment of top-down organizational changes, assessing the impact of any change vs the current business process in place.Maintain close relationships with the different internal teams to better understand the market, their needs, and challenges.Actively look for areas of improvement by using customer feedback, business data, and your internal network, always starting from/tying back to our business processes.Following Lean Six Sigma's DMAIC model, steer our organization through the improvement journey and drive the different initiatives to completion.Translate your improvement proposals into a yearly project roadmap that is aligned with the overall business direction.Lead the local deployment of the agreed CI projects.Provide input on new processes or standards in support of the organization, with significant impact on the business/function results (the improvements should result in either cost reduction or stimulate margin and/or increase revenue).This is a remote role.What we are looking forMinimal Bachelor Degree and 5 years of relevant working experience.English & Spanish advanced level.Minimal Lean Six Sigma green belt certified (or willing to obtain the certification within the first 3 months of employment).Knowledge of BPMN & Visio is a plus.Proficient in Microsoft Office.SKILLS:Excellent process improvement & modeling skills.Effective communicative & interpersonal skills.Critical thinking.Excellent troubleshooting and problem-solving skills.Change Management.What we offerJohnson Control offers an interesting compensation package according to your qualification and experience. In addition to our salary policy, job stability, training, the possibility of professional development, and an excellent work environment are part of our employee benefits package.#J-18808-Ljbffr
