(Cwy-080) | Head Of Operations - Shopping Malls - Salary €60,000 + Bonus

About the Role: We are seeking a dynamic and experienced Head of Operations to lead the expansion and operational setup of kiosks within shopping malls.
Reporting directly to the Country Manager for Iberia, you'll be a key player in driving the growth of this unique concept, managing relationships with landlords, and developing franchise operations.
This is a high-visibility role, working closely with senior leadership, where your input will directly shape the success of a fast-growing food business.
Perks and Benefits: Salary: Competitive, starting at €60,000 (negotiable) with a bonus scheme and potential for a company car.
Holidays: Generous leave allowance.
Career Growth: Significant autonomy and visibility from senior leadership, with opportunities to build and scale teams across international markets.
Key Responsibilities: Scaling Operations: Lead the scale-up of food kiosks within shopping malls, ensuring production plans are optimized for each store to maximize sales.
Franchise Management: Oversee and grow the franchise operations, developing business models that attract top-tier franchisees.
Landlord Relations: Negotiate competitive terms with landlords and maintain strong partnerships.
Process Optimization: Develop lean workflows and systems to optimize production, reduce costs, and increase efficiency.
Innovation: Collaborate with marketing and product development teams to create engaging customer experiences, new menu concepts, and marketing campaigns.
Market Analysis: Conduct market analysis to stay ahead of trends and drive strategic decisions that contribute to the growth of the business.
Requirements: Experience: Proven track record in scaling food business operations, particularly in franchise environments.
Franchise Operations: Minimum of 3 years' experience in managing or expanding franchise operations within a food business.
Language Skills: Fluent in both English and Spanish.
Retail Expertise: Experience working with retailers, either as part of a business development or operational role.
Preferred Skills: Business Development: Proven experience in business development within the retail or food sector.
Autonomy: Ability to work independently, with an entrepreneurial mindset and ideas for growth.
Retail Background: Strong understanding of the retail landscape, particularly in the food and kiosk space.
How to Apply: For more details or to apply, send your CV to claycorecruitment.
Due to the volume of applications, we may not be able to provide feedback to all applicants.
If you haven't heard from us within two weeks, please consider your application unsuccessful.
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