Company: SOC Solutions LLCLocation: Remote (Pakistan-based applicants welcome)Job Type: Full-time, Work from HomeSalary: $500-700 USD per monthWork Hours: 9 AM – 5 PM (Mon - Fri, Pakistan Standard Time)About SOC Solutions LLC:SOC Solutions LLC is a U.S.- and Pakistan-based company dedicated to providing top-tier customer service and support solutions. We are expanding our team to include dedicated Spanish-speaking Customer Support Representatives to assist our clients across multiple communication channels. Join a dynamic, multicultural environment and grow with us!Position Overview:We are looking for skilled and enthusiastic Spanish Customer Support Representatives to join our remote team. In this role, you will engage with customers over live chat, email, and phone calls to resolve their issues, answer questions, and provide exceptional service. This role is essential for ensuring customer satisfaction and maintaining our company's reputation for outstanding support.Key Responsibilities:Respond to customer inquiries in Spanish via live chat, email, and phoneResolve issues efficiently, with a focus on first-contact resolutionDocument customer interactions and escalate issues as necessaryCollaborate with team members and contribute to a positive work environmentMaintain product knowledge to offer accurate and helpful informationWork independently in a remote setting, adhering to a consistent 9-5 scheduleRequirements:Fluency in Spanish (written and spoken) is required; English proficiency is a plusExperience in customer service or a similar support roleExcellent communication skills with the ability to work well under pressureFamiliarity with CRM software and support tools (training provided)Strong organizational skills and attention to detailReliable internet connection and a quiet home workspaceBenefits:Competitive monthly salary of $500 USDWork-from-home flexibilityOpportunities for career growth and professional developmentMulticultural team with supportive leadershipHow to Apply:If you're a dedicated customer support professional fluent in Spanish and looking to work with an international team from the comfort of your home, apply by sending your resume and a brief cover letter.SOC Solutions LLC is an equal opportunity employer#J-18808-Ljbffr