Company: SOC Solutions LLC Location: Remote (Pakistan-based applicants welcome) Job Type: Full-time, Work from Home Salary: $500-700 USD per month Work Hours: 9 AM – 5 PM (Mon - Fri, Pakistan Standard Time) About SOC Solutions LLC: SOC Solutions LLC is a U.S.- and Pakistan-based company dedicated to providing top-tier customer service and support solutions.
We are expanding our team to include dedicated Spanish-speaking Customer Support Representatives to assist our clients across multiple communication channels.
Join a dynamic, multicultural environment and grow with us!
Position Overview: We are looking for skilled and enthusiastic Spanish Customer Support Representatives to join our remote team.
In this role, you will engage with customers over live chat, email, and phone calls to resolve their issues, answer questions, and provide exceptional service.
This role is essential for ensuring customer satisfaction and maintaining our company's reputation for outstanding support.
Key Responsibilities: Respond to customer inquiries in Spanish via live chat, email, and phone Resolve issues efficiently, with a focus on first-contact resolution Document customer interactions and escalate issues as necessary Collaborate with team members and contribute to a positive work environment Maintain product knowledge to offer accurate and helpful information Work independently in a remote setting, adhering to a consistent 9-5 schedule Requirements: Fluency in Spanish (written and spoken) is required; English proficiency is a plus Experience in customer service or a similar support role Excellent communication skills with the ability to work well under pressure Familiarity with CRM software and support tools (training provided) Strong organizational skills and attention to detail Reliable internet connection and a quiet home workspace Benefits: Competitive monthly salary of $500 USD Work-from-home flexibility Opportunities for career growth and professional development Multicultural team with supportive leadership How to Apply: If you're a dedicated customer support professional fluent in Spanish and looking to work with an international team from the comfort of your home, apply by sending your resume and a brief cover letter.
SOC Solutions LLC is an equal opportunity employer #J-18808-Ljbffr