Customer Support & Account Manager |

Who will you be working for? Our partner is an international logistics platform specialized in the shipment of packages for small companies. Their core mission: facilitate the shipment process.What is this job about? In this position as Customer Support & Account Manager, you are in charge of growing the customer portfolio and delivering outstanding customer experience. On a daily basis, you are in touch with customers, giving your best to solve their problems.Your challenges:Customer Support:Act as the first point of contact for customers, attend to their needs, and find solutions to their problems. Provide a better customer experience every day.Sales:Get in touch with potential clients (cold calling included!), negotiate pricing offers, and make them sign! Manage your customer portfolio and build strong relationships with your clients.Who is this job made for?Bilingual level in Portuguese & fluency in Spanish.Minimum 2 years of experience working in sales (business development).Good knowledge of lead generation and customer support.Passion for customer care and delivering high-quality customer experiences.Ability to communicate with C-Level executives.Strong negotiation skills.Interest in logistics.Working mindset: organized & detail-oriented, great communicator & comfortable on the phone, team player, energetic & flexible, problem solver, responsible & positive.Extra points: If you're in possession of a NIE and social security number for Spain, this is considered a huge plus!Important: For this position, you need to relocate to Oviedo (Asturias), Spain.What you get: Fixed working hours from 9 to 5 and during summer just till 3. Fresh, innovative atmosphere in an exciting startup. Opportunity for great professional evolution to Country Manager!Does this job sound like it's made for you? Click apply! Or share with a friend.#J-18808-Ljbffr