About BizAway
Here at BizAway, we deliver the future of travel.
We are a solid international company with strong ambitions and great expertise. With a focus on sustainability, we support companies daily, enabling them to improve their travel management through our constantly evolving services and solutions, characterized by our tech attitude and innovative processes.
We know that success comes from people and deserves to be recognized. Proactivity, reliability, kindful collaboration, and communication are the core values of our solution culture.
If you like challenges and would love to be part of one of the fastest-growing B2B scale-ups, then BizAway is the company you have been looking for.
We are looking for
A driven and enthusiastic Customer Success Executive (m/w/d) who desires to contribute to the growth and success of our Sales Team.
Your role in BizAway Manage and grow a portfolio of existing clients Onboard new corporate clients to ensure they are 100% up and running Craft high-level onboarding documentation such as user guides, videos, and training materials Identify client growth opportunities and hit upselling targets Monitor and report existing and potential threats to help maintain our 0 churn rate Define Quarterly OKRs with the Customer Success Team Lead Work with the whole Sales Team in a positive feedback loop Proactively propose actions, strategies, and campaigns to improve internal processes and enhance growth Your basic qualifications Fluent level of English and Italian 1+ year experience in a B2B account management/customer success role Hunger: you are not afraid of challenges and eager to learn something new every day Proactivity: you actively propose value-creating solutions and are not afraid of mistakes Flexibility: you are comfortable working in a fast-changing environment with few certainties We are also interested in Previous experience in fast-growing start-ups Any other language is a plus Our offer
A seat in a scale-up with skyrocketing growth
Attractive compensation, including equity in the company
Development of your entrepreneurial spirit, with the chance to implement real-impact business decisions
Multicultural and international team
Collaborative and smart environment to work and learn
Free coffee to kick-start your day and free beers to celebrate together
Remote work, flexible working policy, and great offices in Europe
BizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.
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