Cabka develops clever and transformative solutions for shipping goods around the world. We take plastic waste and transform it into reusable transport packaging. This is how we turn the used into the useful. Transformation is our power because we know that while resources are limited, possibilities are endless. Together with our customers, we transform entire supply chains and beyond, combining technology, innovation, and sustainability. To us, success means creating solutions that are optimal for our clients and for the planet. In Cabka we believe that every transformation starts with a group of passionate, dedicated, and innovative people. It is for them that we live a culture of inclusion, respect and trust that is strongly aligned with our values RESPECT, PASSION, CREATIVITY, ACCOUNTABILITY.
We are currently recruiting for a
Customer Service Representative (m/f/d) - German Speaker In this exciting role, you will: Support the field service in the area of responsibility including data management in CRM System
Process orders from order confirmation to handover to logistics/shipping and final invoicing
Telephone communication and written correspondence with customers
Create and actively track outstanding sales offers
Contribute to a smooth process from the preparation of the offer to the delivery of the goods
Telephone advice to existing and potential customers on product issues
Entry and coordination of delivery schedules
Creation of offers and statistics
Support in handling complaints
Address customers in the event of payment delays
Your profile Business Economics / Organization Management / Digital Management / Supply Chain or similar majors
Strong experience in Customer Service / Backoffice Management
Very good spoken and written German mandatory
Fluent spoken and written English
Willing to travel abroad 30% of the time
Experience in B2B business / industrial environment beneficial
Experience in international matrix environment a plus
Outcome-oriented approach and analytical skills
Ability to work independently, as well as part of a team in a fast-paced environment
Independent, self-motivated, and structured work style
Strong communication skills (internal and externally)
Persistence mixed with a high level of motivational skills and enthusiasm
Intercultural competence
What we offer Passion, a sense of responsibility, mutual appreciation, and respect as cornerstones of our corporate culture
An exciting job with the premier manufacturer of recycled plastic pallets and large containers
Dedication and joy in our day-to-day work
Responsibility and space for creative ideas
Secure long-term employment
Individual, international development opportunities with interesting career prospects
Attractive compensation package
Modern technical equipment
We embrace Diversity and Inclusion and are committed to providing equal opportunities to all of our applicants as well as our employees – regardless of gender, age, religion and beliefs, sexual orientation and gender identity, disability, cultural, ethnic or national origins. Are you an innovative out-of-the-box thinker with a passion for changing the world for the better tomorrow? Then we are looking forward to your application! Please use our online application form to apply.
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