Join us on our exciting journey!We are looking for a Customer Service Specialist with a native level of Italian to join our multicultural team with more than 54 different nationalities.If you want to play a key role in a multicultural, dynamic, and committed fun team, this is a great opportunity.What to expect:Recruit target doctors and follow up on their participation. Create doctor's engagement.Call new doctors to invite them to participate in our research and widen our panel of healthcare professionals.Initiate follow-up calls with panelists to achieve maximum rate of return.Proactively alert the manager on any issue or deviation in the standard procedure.Our ideal candidate: Skills & other requirementsItalian native speaker is required.Excellent attention to detail and organizational skills, as well as the ability to keep to tight deadlines.Excellent and professional communication skills (telephone and email).Experience working for multinational corporations is an advantage.Further tasks would include documentation, mailings, troubleshooting, and in some cases, translations of text passages.We invite you to join IQVIARecognized by Great Place to Work as the third best company to work for in Spain (March 2020).FORTUNE Magazine's World's Most Admired Companies list for the third year in a row (January 2020).Recognized by the 2016 Scrip Awards as the Best Full-service Provider Contract Research Organization (CRO).Awarded the 2016 Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth consecutive year.A site-nominated award recognizing contract research organizations (CRO) and biopharmaceutical sponsors dedicated to building positive relationships with research sites through leadership, professionalism, and integrity.IQVIA named in The International Association of Outsourcing Professionals (IAOP) 2017 Global Outsourcing 100 List which recognizes the world's best service providers across a range of industries.IQVIA is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender, or other protected status.We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward, and whatever your career goals, we are here to ensure you get there!IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.Learn more at https://jobs.Iqvia.Com#J-18808-Ljbffr
