As a Customer Service Sales Representative on our team, you will:
Take incoming customer calls from boutiques and shops and solve users' demands.Log call details onto call management systems and provide response and resolution within SLA.Maintain service and product knowledge and expertise associated with applications specific to individual customers.Ensure contractual SLA is maintained. Your qualifications:
Have a proficient or bilingual level of Italian, and advanced level of Spanish.Have minimum of 1-year relevant experience in fashion retail or retail.Have knowledge of sales techniques (up-/cross-selling, objection handling, etc).Are Customer Driven, motivated to work in sales, opportunistic in creating sales leads.Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs.Have exceptional customer-facing and customer-care skills.Have working knowledge of IT platforms, equipment, and applications: Windows/MS Office. What's in it for you:
Full-time 39 hours/week temporary contract: rotative Monday to Saturday 8:00 - 19:00.Salary 18,400 euros gross/year + up to 1,200 euros gross/year in bonus.Central location in Barcelona.Bring-a-friend (referral) bonus opportunities.Full paid training on the company and the project you'll be working on.Career development programs, specialized courses. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
Concentrix is an equal opportunity employer. We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
#J-18808-Ljbffr