Job Title: CRM Intern We're looking for a Customer Relationship Management Intern to join our Global Digital Marketing Operations team in the Consumer Business in Madrid.
Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry. As the world leader in lighting, we're constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we're breaking new grounds in data analytics, AI, and smart homes, offices, cities, and more!
Signify is one of the few companies in the world to achieve carbon neutrality, and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.
As CRM Intern, you'll be part of the Global Digital Marketing Operations team in Consumer Strategy and Marketing. You'll be the expert responsible for working together with the CRM Specialists of the team, supporting them on creating CRM and in-app campaigns for our consumer brands.
What you'll do Support the creation of a wide variety of digital marketing campaigns geared towards personalization across channels (email, in-app, landing pages), including lifecycle campaigns, monthly planned campaigns, and more. Assist in creating campaign briefs, proofreading, and double-checking before the briefings are distributed to stakeholders. Support the creation of campaign assets such as copywriting, displays, A/B testing, and segmentation strategy. Assist the team in testing every campaign with clearly set hypotheses and a data-driven approach. Help the team meet the deadlines and milestones included in the campaign calendar. Support the entire campaign activation process and keep track of deadlines and deliverables. Assist the team in liaising with different campaign stakeholders (markets, eCommerce department, third parties, etc.). Support the team in tracking and analyzing campaign results. Assist in maintaining the health of the database through smart segmentation. Provide inputs in terms of campaign design to ensure campaigns are user-friendly and optimized. Your qualifications Bachelor's or master's degree in Advertising, Audiovisual Communication, Marketing, Business Administration, or similar. Passion for digital marketing. Fluency in English and Spanish. Well organized and capable of handling several projects at once. Good written and verbal communication skills and stakeholder management. Proficient in Microsoft Office for day-to-day tasks. Knowledgeable in email marketing, Adobe Photoshop, and marketing automation tools (e.g., Adobe Marketing Cloud). Skills in segmentation and audience management. What you'll get in return… We're offering multiple opportunities for career development, like mentoring, coaching, and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.
See #SignifyLife through the eyes of our employees!
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