Customer Proximity Specialist Full-Time I Madrid

Our client is a leading multinational company in the FMCG industry with a rich history and a reputation for high-quality products and innovative marketing strategies.In the past years, they have established a state-of-the-art Global Digital center in Madrid, dedicated to driving the transformation into a fully global digital and agile company. This new hub aims to leverage cutting-edge technology and top talent to ensure they remain at the forefront of the industry. Your ResponsibilitiesBecome a part of the international teamBridge the gap between the customer needs and technical solutionsGather requirements from commercial departments in Southern Europe (focus on Spain, France, Italy)Be involved in testing new tech products and servicesParticipate in Incident Management: qualify incidents and orient them to the right teamsGather insights and user feedback to support the updated Change Management planYour profileGood knowledge in the product domain scopeChange management skills & tools knowledgeSalesforce Sales Cloud and/or Salesforce Consumer Goods CloudStrong communication skills, with the ability to talk with both technical & non-technical stakeholdersCollaboration & teamwork, with the ability to work in an agile development environmentFluency in French and English, knowledge of other languages is of advantageThe OfferJoin a dynamic, collaborative, and innovative team at the company´s Digital Hub in MadridShape the path of cutting-edge products and drive product innovation forwardAccess to career development opportunities and global technology advancementsCompetitive salary and additional corporate benefitsTickets restaurantFlexible working hours and remote optionsSanitas healthcare and life insurance includedAnnual profit participationIf you are interested in this challenging position we are looking forward to receiving your comprehensive application for ref.No. 103,508 preferably through our ISG career portal or via email.#J-18808-Ljbffr