Started my journey from a mainly IT background traveling through EU and Asia and gained recruitment experience around 2018 as an IT recruiter and now as a Freelance Global Talent Recruiter In partnership with several Global teams I am working in finding the Best candidates in creating a strong workforce for our respective clients!
Join a Leading Outsourcing/BPO Company as a German-speaking Customer Support Specialist in Valencia We are partnering with a top-tier Outsourcing/BPO company to recruit a Customer Support Specialist fluent in German to deliver outstanding service for their Valencia office.
If you're passionate about customer experience and have a unique flair for engaging with customers, this is your chance to shine!
Position Details: Position: Customer Support Specialist Location: Valencia, Spain Employment Type: Full-time Remuneration: Competitive base salary Duties and Responsibilities: Deliver excellent customer support via phone, email, chat, and social media.
Exhibit outstanding soft skills such as active listening, empathy, and professional communication.
Adapt your communication style to match each customer's interaction needs.
Provide efficient and effective solutions to customer inquiries.
Foster exceptional customer experiences to promote satisfaction and retention.
Address customer needs promptly and thoroughly.
Highlight areas for improvement internally for enhanced processes.
Reflect a strong commitment to customer satisfaction, quality, and productivity.
Requirements: Language Proficiency: Native or fluent in German, with strong English skills.
Experience: Previous experience in a contact center (BPO) environment is preferred.
Passion: Genuine enthusiasm or experience with animals (particularly dogs) or food supplements is a big plus.
Communication Skills: Professional presentation, active listening, and empathy are essential.
Team Player: Ability to work independently and collaboratively in a team setting.
Adaptability: Agile and capable of thriving in a dynamic work environment.
Tech Savvy: Proficient with Google Suite, MS Office, and CRM tools.
Unique Value: Bring your personality and expertise to enhance business value.
Offer and Benefits: Competitive salary tailored to experience, skills, and performance.
Join a creative, dynamic team with a friendly and positive atmosphere.
Enjoy onsite breakfast and lunch daily.
Relocation and administrative support provided.
Flexible working options: full-time or part-time positions available.
Access to resources and guidance to maximize your career potential.
Why Join Us?
Work in the beautiful city of Valencia with a team committed to excellence and innovation.
Your passion for delivering exceptional customer service will make a meaningful impact while you enjoy a supportive work environment.
Apply Now to be part of a vibrant and engaging team that values your skills and individuality!
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