In Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We're excited to work with a highly-rated BPO to recruit German-speaking Customer Care Specialists to support customers of a rental booking search engine platform. This fully remote role is open to applicants residing in Serbia , offering a stable position within a company known for its employee satisfaction. Position : Customer Care Specialist with German Location : Remote / Work-from-Home in Serbia Employment Type : Full-time with rotational shifts Duties and Responsibilities Customer Support : Provide timely, technical-based assistance via voice, chat, and email, ensuring an exceptional customer experience. Accurate Documentation : Record every customer interaction in a CRM system for future reference. Collaboration : Actively engage with team members, contribute feedback, and participate in department initiatives for improved service delivery. Requirements Language Skills : Fluent in German (C1 level or higher) and English (B2 level or higher), both written and spoken. Location : Residing in Serbia and legally eligible to work without company sponsorship. Experience : Previous experience in customer support or technical support, preferably in a help desk or IT role. Skills : Proficient in problem-solving and critical thinking, with the ability to work both independently and as part of a remote team. Tech Knowledge : Familiar with PC-based software (e.g., Microsoft Office) and various external systems. What We Offer Competitive Pay : Attractive remuneration based on experience, skills, and performance. Remote Work Allowance : 60 EUR monthly allowance for home office expenses. Stability : Indefinite contract. Rotational Schedule : Monday-Thursday (08 AM - 10 PM), Friday (08 AM - 08 PM), Saturday (12 PM - 08 PM), and Sunday (12 PM - 09 PM), with a total of 40 hours per week. Positive Environment : A supportive, dynamic team culture known for high employee satisfaction. Growth Opportunities : Tools and guidance to maximize your professional development. If you're an experienced German-speaking Customer Care Specialist looking to work remotely in a positive environment, we invite you to apply today