Company DescriptionExplore limitless possibilities, dreams and adventures on Hawai'i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai'i's heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.
Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai'i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai'i's warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.
Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai'i.
Job DescriptionCredit Manager What is in it for you: Premium preferred provider medical/drug/vision benefits at competitive prices.Employer paid coverage for group life and accidental insurance coverage (1x annual salary) + coverage available for your 'ohana!401(k)/retirement saving plan & matching program.15 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately.Incentive Bonuses available.50% discounts at hotel restaurants, 50% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.Unlimited employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide).Complimentary meals in our employee dining facility.What you will be doing: Prepare reports to be reviewed on weekly and/or monthly basis with Controller and at Credit meetings.Pursue and collect on delinquent accounts.Review requests for credit, contract and cancellations.Ensure that proper procedures are followed to mail out accurate bills within 10 days after departure.Weekly review of general ledger and AR ledger.Preparation and posting of month end journal entries.Reconciliation of general ledger balance sheet and bank accounts.Participate with month end closing; required to work extended hours at month end.Direct supervision of Accounts Receivable team.Continuous process improvement.Operate within compliance with all Local, State and Federal laws and regulations.Maintain a high level of professional appearance, demeanor, ethics and image.Maintain positive employee relations in a supportive environment.Complete other assignments as requested by Controller or Assistant Controller.Maintain excellent communication with various departments.Manage 30 day and over accounts to 10%.Escalate collection procedures in accordance with corporate guidelines.Review Credit Limit Exceeded and Guest Ledger reports daily.Protect Hotel's interest regarding possible loss from bad debt.Review all incoming groups to establish credit worthiness.Perform daily billing review meetings with clients as requested.Coordinate interaction with other finance staff as required.Ensure chargebacks and related queries are processed.Assist in improving efficiency in handling of credit card billing and chargebacks.Review and confirm accurate commission payments to Travel Agents.Reconcile all General Ledger accounts pertaining to Accounts receivable.Monitor and check monthly house accounts.Provide office administration duties as required.Follow departmental policies and procedures.Follow all safety policies.Other duties as assigned. QualificationsYour experience and skills include: Minimum of 3 years Accounting experience, including supervisory/managerial level experience.Credit Manager in an active supervisory role preferred.Experience collecting large non-corporate accounts preferred.Proven leadership and coaching skills.Familiarity with hotel operating systems and software.Excellent administrative, interpersonal, organizational, written and verbal communication skills.Previous Front Office system and/or hotel experience is a plus. Additional InformationSalary Range: $67,099 - $75,486 USD
Visa Requirements: Applicants must be legally eligible to work in the United States.
Our commitment to Diversity & Inclusion:We are an inclusive company.
Why work for Accor?We support you to grow and learn every day.
About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience.
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