WHAT YOU'LL DO
As a valued Strategy Manager, you will drive all aspects of authoring, shaping, and developing our business. You understand BCG and BCG's business, with a broad industry and functional sector range. Your role in Business Development is crucial to our success at BCG Design Studios; it directly impacts the type of work we do, how we're positioned, and how our offerings can profoundly impact BCG's clients' business. As a Lead Strategist, Business Development and client solutions are your areas of expertise.
You will lead regional Design Studios' business development and go-to-market strategies. You will bring business and client insights to our colleagues within Design Studios and pursue and grow business opportunities that amplify Design Studios' strengths and position us as a valued creative partner.
Additionally, you will seek opportunities and relationships that leverage our problem-solving capabilities, collaborating with clients and cross-functional teams to align business needs with solutions.
You will also develop internal relationships with Senior Consulting Staff and Leaders within BCG, as well as with Design Studios' other regions.
YOU'RE GOOD AT
Account Management
Manage stakeholders across your accounts.
Implement holistic account strategy and planning with other DS stakeholders.
Contribute to process development and best practices.
Interface with other department leads to share ideas, communicate service offerings, and identify and deliver new solutions for clients.
Keep senior management apprised of key client opportunities, potential risks, and other key nuances affecting the business's health.
Prepare and present monthly, quarterly, and annual financial plans.
Client Leadership
Create and implement go-to-market strategy plans in collaboration with other teams to meet business objectives.
Measure and report on the impact generated by go-to-market initiatives.
Develop and foster account relationships, working towards account growth and high retention within a defined portfolio of accounts.
Develop a complete understanding of each client's goals, markets, needs, and best opportunities for DS to partner.
Solve client problems and use conflict management skills to mitigate challenges.
Business Development
Collaborate and co-lead proposals with subject matter experts from the team, as well as write and concept statements of work.
Have an in-depth understanding of the resources and processes involved in design-driven solutions such as service design, communication & branding strategies, and 360 campaigns.
Be advanced in tools that monitor Business Development processes and performance.
Articulate the rules of engagement for Business Development and team collaboration.
Oversee and ensure DS's invoicing for sales and delivery credit in the BCG system.
Seek input from peers and more experienced team members, as well as coach less-experienced team members.
Attend, help plan, and contribute to DS and business development community; be a DS ambassador.
Scope projects, acting as a thought partner to propose solutions with subject matter experts to add design as a business driver within high-priority proposals and cases.
Teaming
Lead teams to define engagement objectives, set key performance metrics, and establish the engagement approach.
Enjoy managing and mentoring more junior team members from different geographies.
Provide mid- and senior-level stakeholders with strategic insights and stakeholder analysis.
YOU BRING (EXPERIENCE & QUALIFICATIONS)
Bachelor's, master's, or similar degree in design or a field related to communication, such as journalism or marketing.
At least 6 years of experience in a creative multinational company or professional services environment, and two or more years of team management experience, all with a strong consultancy orientation.
Strong experience in key account management and client direction.
Excellent understanding of design and design thinking principles and the ability to balance creative quality with delivery expectations.
Ability to help the client services team grow client relationships through strategic recommendations and empathetic consulting.
Solid understanding of the various goals and desires that exist among client stakeholders and can define a common and agreed-upon set of goals the team wants to achieve.
Experience in contributing to a broader team's process refinement and cross-team collaboration.
Excellent English and German language skills.
YOU'LL WORK WITH
A career in design at BCG involves bringing deep strategic, user experience, and visual expertise into product development, helping to deliver breakthrough products that engage and inspire. We have extensive knowledge of design thinking and human-centered design and are fluent in the latest technological innovations.
ADDITIONAL INFORMATION
We are Design Studios, BCG's design and creative consulting division, comprised of industry-leading experts creating business solutions powered by design and creativity. We are a global, multidisciplinary team of design strategists, creative leaders, and digital experts. We craft powerful design stories for BCG to deliver inspiring solutions to our clients' challenges. As part of BCG, Design Studios partners with consultants and clients to elevate our work through the power of design. We offer design-driven solutions through a strategic and audience-centric approach, applying creativity and technology to take BCG's business strategy to the next level.
As bold design leaders, we are fresh, punchy, and playful while committed to delivering premium business excellence. We recognize how to transform complex ideas into compelling visual experiences and how to activate new commercial opportunities at the intersection of business and design. We value innovation, co-creation, inspiration, and the business impact that design achieves. We believe in the art of the possible and in applying creative solutions to business challenges. We believe we can advance the world by conquering its complexity through a universal human language—design.
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