Are you an inspiring leader who motivates others? Are you motivated to deliver a superior client and employee experience? The position of Branch Manager is for you! This position reports to a Regional Vice-President.
In your role, you will be expected to:
Meet the branch's financial contribution target (based on the regional business plan) by presenting it to your team and identifying the expected behaviours and business development activities.Provide personalized coaching to advisors, the customer service manager, and the business development support team to help them develop their skills and progress in their careers.Oversee the hiring, development, and performance management of all members of your team.Motivate your team to ensure a superior client experience.Act as a Branch Compliance Officer (BCO), overseeing all Mutual Fund Representatives (MFRs) assigned to the unit and ensuring that all transactions comply with suitability and compliance rules.Build lasting relationships with branch clients through various acquisition and retention activities.Optimize the quality of service offered to small businesses by assigning advisors based on the branch's market potential.Act as an ambassador for the Bank within the local community and build profitable relationships with primary business partners.Identify the risks inherent to Personal and Commercial Banking sector activities.Be responsible for 2 branches.Be available 1 or 2 evenings per week and Saturday.Depending on your academic background and the position level, you should have:
At least five to ten years of experience in personnel management and coaching, and business development and customer service.At least one to six years of experience in managing and coaching an advisory services/business development team, and business development in the financial industry.A college diploma and four to six years of experience, depending on position level.A university certificate in a related field or National Bank University Program and three to six years of experience, depending on position level.A bachelor's degree in a related field and one to six years of experience, depending on position level.Knowledge of financial products and services is an asset.At National Bank, we stand out by investing in our employees throughout their careers, as demonstrated when we were awarded silver in the "Most Innovative use of HR Technology" category at the Canadian HR Awards for our use of Axonify, a personalized learning solution that can be used every day. The Bank has innovated by modernizing its performance evaluation system to better meet our clients' evolving needs. From now on, the values (expected behaviours) of partnership, agility, and empowerment count as much as the business objectives.
Working at National Bank means having access to competitive working conditions, a wide range of employee benefits, a dynamic work environment, and telemedicine services. National Bank sees diversity as a great source of wealth and values it in all its dimensions. Its objective is to offer an open, respectful work environment where all employees can achieve their full potential. Senior management's concrete commitment helps spread this value across all sectors in the organization. The Bank has been ranked among the top employers for diversity in Canada for several years.
#J-18808-Ljbffr