Coordinador/A Remote Care Center |

At Air Liquide Healthcare Iberia, we are specialists in the manufacture and commercialization of medical and healthcare gases. We manufacture and supply medical gases; we develop, install, maintain equipment and propose essential solutions for their proper use. We work with the highest safety standards in all our processes to ensure the proper use and handling of our gases, services, and equipment at all times.In this position, you will contribute by planning, controlling, and managing the operations of the Remote Care Center, ensuring its proper functioning through the management of appointments, telephone reviews of patients, control of the technological equipment provided to healthcare personnel, and supervision of compliance with procedures and safety standards by the assigned staff.Main Responsibilities:Manage a multidisciplinary healthcare team: supervise, coordinate, and motivate your team.Plan, control, and manage the operations of the Remote Care Center, ensuring the proper functioning of remote patient care services, such as telephone reviews and monitoring of telemonitored patients.Lead the coordination of the remote service needs of the delegations.Ensure optimal patient adherence through the management of remote follow-up visits.Guarantee the quality of service provided to patients in coordination with all process stakeholders at the delegation level.Support technical filtering: professionalize the resolution of telephone problems and remote support to patients.Support business development by promoting actions related to Digital Health and associated projects.Assist in coordinating the administrative activities carried out by Regional Operations Managers or Delegation Directors.Monitor and manage reports and KPIs.Ensure compliance with the rules for using work tools.Supervise compliance with safety standards and work procedures of the staff under your responsibility.Are you a MATCH?You are the right person for this position if you meet the following requirements:Higher education and/or university degree preferably in the health field, without ruling out other areas.At least 2 years of experience in similar roles.Experience managing teams is highly valued.#J-18808-Ljbffr