Overview WELCOME TO SITASITA is the leading specialist in air transport communications and information technology. We don't just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.
Ready to redefine air travel? The journey starts here, with you at SITA.
PURPOSEProvide administrative support to all internal customers by being a point of contact for internal HR Operations standard information on Employee Life Cycle Governance & Compliance and Strategic activities. Provide advice and support to internal and external customers based on a thorough understanding of SITA's processes procedures and policies as well as general knowledge of HR. Participate in HR Operations projects and roll out of programs.
KEY RESPONSIBILITIESEmployee Life Cycle Management
Administer activities related to pre on-boarding and on-boarding activities this would typically include issuing offer correspondence contracts reference checking immigration documentation. Escalate to next level any queries or concerns that relate to these activities.o Deliver induction on the employee's first day of work and promote all HR tools including Global on-line induction.Administer standard activities related to employee benefits.Respond to any administrative matters concerning benefits from new and current employees. Ensure benefit providers are updated of any employee changes such as new starters leavers family changes salary changes etc.o Arrange payment of monthly invoices and recharging to employee's cost centres.Ensure probationary periods are followed up in a timely manner and ensure the correct procedure is adhered to. Escalate if additional action is required or any issues identified.o Administer all voluntary off boarding activities.Prepare correspondences for employee lifecycle changes and update PeopleSoft i.e. salary increases bonus payments promotions internal transfers etc.Administer activities related to standard employee absence. This absence would include management of holiday processes statutory absence such as maternity paternity parental and short term sickness absence.Ensure all Awards processes such as long service and Values in Action awards are recorded.o Receive and respond to everyday enquiries from internal and external customers. Providing a timely and effective service to others.Payroll Management and Benefits Administration
Prepare and input data for salary payments.Support annual Reward Plan activities.o Work closely with outsourced payroll vendors internal Finance and internal HR stakeholders to ensure the smooth workflow of all payroll related matters.Work closely with benefits providers and any legal authorities to ensure the smooth workflow of all benefit administration.Governance and Compliance
Maintain up to date employee records and produce management information from the PeopleSoft system as requested. Optimise the utilisation of PeopleSoft eg: entering work permit data to ensure compliance with appropriate authorities. Carry out regular audits of the data to ensure quality compliance.Prepare documents presentations and other materials as requested for internal and external audit requests.Follows company ordering procedures process purchase orders and invoices for payment and resolve any cost centre queries.Monitor changes in legislation that impact local HR policies and escalate details to the GEO HR Manager.Provide administrative support as required for internal communication. This includes support for local and corporate news briefings.Support GEOHR with any data requirement requests needed to support Business Cases such as mergers & acquisitions transfer of undertakings outsourcing and large deals. o Work in partnership with the Reward team and the GEOHR team to provide full cost of employment data. Qualifications KNOWLEDGE & SKILLSPROFESSION COMPETENCIESCollaborativeCourage to ChallengeCuriousDecisive ThinkerDriven to DeliverPersonally CredibleRole ModelSkilled InfluencerCORE COMPETENCIESAdhering to Principles & ValuesCommunicationCreating & InnovatingCustomer FocusImpact & InfluenceLeading ExecutionResults OrientationTeamworkEDUCATION & QUALIFICATIONSFluent in English.o Specific regional language .Higher education qualification.o Member of professional HR association an advantage.May be studying for an Entry Level professional qualification from a recognised HR body / organization.WHAT WE OFFER: SITA's workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:
Flex Week:Work from home up to 2 days/week (depending on your Team's needs).
Flex Day:You may wish to flex your arrival time at the office to beat rush hours or leave earlier for personal commitments. We encourage open communication with your manager about your needs and routine.
Flex-Location:Enjoy up to 30 workdays of benefits, anywhere in the world!
Employee Wellbeing:Benefit from the Employee Assistance Program (EAP) provided by SITA, a yearly free service offering practical advice in various aspects of your life.
Professional Development:Enhance your skills with our training platforms, inclusive of LinkedIn Learning!
Competitive Benefits: Access competitive benefits tailored to the local market and your employment status.
SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.
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