Compliance Operations Specialist Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Further supporting our growth and innovation momentum, we are establishing a new Global Capability Center in Barcelona to deploy new capabilities to effectively support its global commercial and functional teams.
Job Title : Compliance Operations Specialist, Global Ethics & Compliance
Location: Barcelona, Spain (hybrid)
Job Description
As Compliance Operations Specialist , a key member of Galderma's Ethics & Compliance team, you will play a critical role in maintaining and further advancing Galderma's Compliance Program. In this Compliance Operations role, your work and responsibilities will cover a broad range of diverse compliance-related activities primarily emanating from Galderma's policies and procedures and related tools and systems.
Based in Barcelona, Spain you will report to the Lead, Compliance Operations based in Switzerland.
Key Responsibilities
Tools and Systems
Serve as a key contact point and administrator for certain compliance tools, systems and platforms, including Galderma's Speak Up Hotline, Compliance Risk Management Platform and e-Document Management System (eDMS)
Develop, organize and deliver trainings on such systems to relevant audiences
Support implementation projects of new fit-for-purpose tools, ensuring user-friendliness and compatibility with existing tools and Galderma's ways of working
Reporting out of relevant data from such tools and systems to key function and business stakeholders
Training Operations
As a 'super-user' for Galderma's Learning Management System (LMS), manage all global Legal & Compliance trainings in the LMS, including the setup, testing, assignment and maintenance thereof
Manage completion tracking of global e-trainings, including follow-up with non-completers, and the reporting of completion rates for ESG and other management reporting purposes
Support subject matter experts within the Legal & Compliance function (SMEs) in the development of new compliance e-trainings and other training formats, coordinating between vendors and internal contributors as well as translations and reviews thereof
Manage the Compliance Training mailbox and coordinating/providing LMS user support
Policies & Procedures
Establish and manage a central Compliance policy repository, including an inventory and responsibility for initiating revisions as indicated by changes or end of lifecycle
Support SMEs in establishing new and revising existing policies and procedures, including arranging for translations and reviews thereof as well as formatting
Ensure that Compliance policies & procedures are published on eDMS as well as on relevant internal channels
Project Management & Workstream Support
Play a key role in the support and execution of critical workstreams including compliance risk management, global and local monitoring, third party risk management and the quarterly convening of Galderma's Global Risk & Compliance Council and its regional equivalents
Provide project support to SMEs as required
Collaboration & Engagement
Manage shared mailboxes including the distribution of requests to relevant SMEs and communication back to stakeholders
Oversee and manage internal Ethics & Compliance customer facing documents and materials (i.e., org charts, contact lists, distribution lists, etc.) ensuring that same are appropriately maintained, up to date and published through relevant internal channels
Play key role in engaging with and serving as appoint contact for Galderma's Compliance Network across 40+ countries, including regular communication and organizing and preparing meetings and workshops
Assist with and proactively drive global and regional communications on specific matters so as to raise appropriate awareness across the organization
Skills & Qualifications
A relevant Bachelor's Degree is required
Proficiency in English (written and oral)
5+ years of legal, compliance or equivalent business experience in a global role (preferably working in or on behalf of a healthcare company) having gained substantive exposure to, and a knowledge and understanding of, healthcare compliance matters
Experience of operating in an in-house legal and/or compliance department environment, applying high levels of precision and diligence in work products
Excellent oral and written communication skills
Excellent strategic thinking and coordination skills
Strong IT skills with the ability to get up to speed with new tools fast
Self-starter mentality, solution-oriented and with a high level of proactivity
Ability to adapt quickly to a constantly changing environment
Profound project management skills an advantage
Experience in working in complex matrix organizations an advantage
What we offer in return
You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
You will receive a competitive compensation package with bonus structure and extended benefit package.
You will be able to work in a hybrid work culture.
You will participate in feedback loops, during which a personalized career path will be established.
You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability.
Next Steps
If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
The next step is a virtual conversation with the hiring manager.
The final step is individual virtual conversation with key team members.
Our people make a difference
At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
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