Full Time Barcelona Trains Other Job ID:5234
Update 2024-11-11
Job Description
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
The Role
Trip.com is looking for a Commercial Manager to strengthen and expand our existing partnerships within the Spanish rail market. Based in Madrid or Barcelona, this role will focus on coordinating marketing campaigns and optimizing operational strategies to drive growth and customer engagement. You will collaborate closely with cross-functional teams to deliver high-impact actions, enhance partnership value, and ensure the smooth execution of day-to-day operations.
In this Role, you'll be responsible for:
Partnership Management: Maintain and deepen relationships with key rail operators across Spain, focusing on expanding collaborative initiatives and maximizing partnership benefits.
Campaign Execution: Coordinate and help execute marketing campaigns tailored to the Spanish market, working with internal teams to meet performance targets and enhance brand presence.
Cross-Functional Collaboration: Partner with marketing, product, and other internal teams to align on strategies, ensuring all campaigns and operations support company objectives.
Sales Channel Monitoring: Regularly monitor and analyze performance across all sales channels, applying data-driven insights to enhance ticket sales and conversion rates.
Operations Optimization: Oversee operational activities related to rail ticketing, from channel management to ensuring a seamless customer journey and experience.
Effective Communication: Keep open lines of communication with the company HQ team in Shanghai, sharing market insights, campaign results, and operational updates to maintain alignment.
What you'll Need to Succeed:
Bachelor's degree in Business, Marketing, Operations, or a related field
Experience collaborating with cross-functional teams and a global HQ is an asset
Ability to work independently and within a fast-paced, multicultural environment
Excellent interpersonal and communication skills in both Spanish and English, with an ability to manage and nurture long-term partnerships
Strong analytical skills with a proactive approach to optimizing performance based on data insights
3+ years of experience in commercial operations, or a similar role, ideally within the travel or transportation sector
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrating your success by recognizing the progress you have made.
What's more?
Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
Internal transfer is encouraged, and global job rotation program enables you to pursue a global career path and make a global impact
We provide learning opportunities to further your career in areas of leadership capability, soft skill, and professional expertise.
We encourage flexible work arrangements
Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
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