Collection Agent [Yvv-361]

WHO ARE WE? FCM Travel is one of the largest and fastest-growing global business travel management companies with a worldwide reach in almost 100 countries. FCM Lab in Barcelona represents a tribe of 50 teammates, united by a single mission: developing and ensuring the best services and technology products to support business travelers in their trips around the globe.YOUR MISSIONSReporting to the Financial Director, you are based in Spain and will be in charge of the personalized debt collection for our Spanish Customers!Effective updating and maintenance of the customer databaseFollow-up of cash receiptsManagement of passenger card enrolmentsAccounts analysis & payment allocationOther collection and recovery tasks with the international teamWork with Account Managers to smooth payments and resolve issuesREQUIREMENTS- You have a first experience in customer relationship- You speak Spanish & English (French is a plus)- You are dynamic, curious, and proactive- Methodical, you have good analytical skillsWHY FCM?- An attractive package with health insurance- 25 days off/year + 5 compensation days + reduced time during summer + Barcelona bank holidays- Flexible working-time- Table tennis on the terrace and Nintendo Switch, a kitchen area with free snacks, fruits, and drinksWe look forward to meeting you!
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