Our storyAt Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.#LI-RemoteLearn more at careers.alight.comThe individual will be involved in the following critical activities:• Develop an understanding of our product suite and offering and experience, especially at a day to day tactical and transaction level.• Day-to-Day management balance priorities and focus between new development and support of existing activities• Flag and manage issues and / or risks that impact the delivery plan.• Identifying and mitigating and risk / issues in new release development or support of existing releases.• Incident / Issues management and resolution• Ensure adherence and compliance across global and country teams to these approaches and standard working procedures• Drive and making sure Quality is at front of everything• Manage different stakeholder contributions in structure / objective way to ensure consistent delivery• Work with the team to ensure all tasks are adhered to in our DevOps ways of workingKnowledge, skills, Abilities, and Experience• Service-oriented and Pro-active with a keen sense of accountability• Initiative-taker with proven record of working independently and collaboratively in a demanding interdisciplinary team environment• Detail oriented & thorough, with ability to understand and identify the key trends and levers that drive the business.• Excellent verbal and written communication skills. The ability to clearly explain complex cases and analysis is equally important as understanding it.• A willingness & eagerness to team and further develop your career in Product development and support environment• Ability and persistence to find root causes and drive to understand the unknown.• Strong ability to apply abstract theory and expertise to solve real-world problems.• Hands-on approach with a strong focus on accuracy and quality.• Self-starter with proven record of working independently and collaboratively in a demanding interdisciplinary teom environment. • Track record of success in dealing effectively with complex projects entailing frequent interaction with senior executives.Work Experience• Bachelor or master's degree with a Business or Technical emphasis, or equivalent.• 3+ Experience of Setup & configuration of Cl/CD Pipelines in Azure DevOps and Cloud infrastructure• 2+ years working in Agile, lean and or DevOps driven environment • Working knowledge and experience of Release management & Infrastructure• Experience in troubleshooting web application/service at server level • Basic Scripting e.g., Shell, Python• Experience as Azure DevOps Admin (At least Intermediate level)• OS administration - Windows & Linux (At least Intermediate level) • Experience of New Relic monitoring for performance analysis, tuning (At least Intermediate level)• Experience and working Knowledge on Cloud Landscape (ideally Azure at Intermediate level)Diversity Policy StatementAlight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonableaccommodation/modificationby contacting his/her recruiter.Authorization to work in the Employing CountryApplicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital ('Divested Group'). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies.We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_BenefitsDISCLAIMER:Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units..
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