About the role: The Client Success team focuses on customer service and client retention versus business growth and development.
Associates have an aligned portfolio of clients with whom they partner, ensuring each client receives value far exceeding their investment in Gartner services.
They surface the client's business priorities and identify the most effective ways to support clients through their purchased Gartner services.
What you will do: Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies.
Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return on investment.
Onboard new clients by introducing their purchased Gartner services and capabilities.
Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients.
What you will need: 2+ years relevant professional and/or internship experience.
Strong customer service, communication, collaboration, prioritization, critical thinking, and influencing skills.
Bachelor's degree preferred.
Who are we? At Gartner, Inc. (NYSE: T), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding, we've grown to more than associates globally who support ~ client enterprises in ~90 countries and territories.
We do important, interesting, and substantive work that matters.
That's why we hire associates with the intellectual curiosity, energy, and drive to want to make a difference.
What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally.
We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future.
How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team.
Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results.
This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer? Gartner offers world-class benefits, highly competitive compensation, and disproportionate rewards for top performers.
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