At Top Doctors Group we continue to grow!
Would you like to join a company that has revolutionised the private medical sector and will soon be a world leader in the healthcare sector? Top Doctors Group is a leading healthcare and technology company with an international presence.
We are looking for a highly motivated person to manage and analyse the portfolio of doctors, identify opportunities and adapt to the needs of each client, ensuring their satisfaction and retention. We value the ability to build strong relationships with doctors, understand their needs and foster growth. The role includes regular follow-ups, acting as a liaison between the company and doctors, and supporting new doctors. In addition, we are looking to encourage physicians to collaborate on content creation.
This is an excellent opportunity to be part of an important medical project, in one of the most competitive sectors, with national and international impact in a fast growing, competent, young and dynamic company.
Responsibilities:
Conduct introductory and welcome call with the client prior to the official call, establishing an initial relationship.
Renewal management: report opportunities in Dynamics, analyse monthly renewals, evaluate results and achieve renewal targets.
New product sales: managing the entire process, from initial contact to helpdesk assignments for installations, price adjustments, updating contracts to the centre, selling new products and tools.
Definition of the action plan with the client and monitoring of the predefined roadmap in Dynamics, assigning the corresponding tasks.
Case management: managing incidents, cancellation requests, non-payments.
Minimum requirements:
Knowledge acquired in similar functions.
Previous experience in administrative tasks using computer applications.
Previous experience in sales and product marketing functions.
Ability to work under supervision and adapt to new tasks with a period of adaptation.
Effective communication and customer relations.
Technical Skills: Proficient in tools such as Outlook, Dynamics, Admin, Zoom, Teams, Excel. Advanced in the use of computers and software, including knowledge of word processing software, spreadsheets, web browsing and email.
Basic numeracy, file management, record keeping and invoicing skills.
English written and spoken native level.
What we offer:
Stability and growth.
Hybrid working method.
Leaders who prioritise day-to-day support.
You will be free on your birthday.
Social benefits and flexible remuneration to suit you.
Young and international working environment.
And... Lots of fun.
At Top Doctors Group we are proud to create an inclusive work environment where we value and respect the diversity of all people. We firmly believe that this is the only way for the entire team to fully develop their talent and contribute to the success of our company. We are committed to adapting to your personal needs, so we encourage you to contact us if you need any type of adjustment, and we will help you to maximise your talent. We're here for you!
#J-18808-Ljbffr