Do you know what unites the phone you're reading this on, that amazing pair of glasses your grandmother sometimes wears, and the designer shirt you wish you were wearing? Global freight.
Yep, freight. It's a trillion-dollar industry, with 90% of all goods imported by ship...and the rest imported by air. It's big, important (just think back to the toilet paper shortage of the mid-2020s), and shockingly offline. Or at least it was. The Freightos Group is bringing importers, exporters, freight forwarders, airlines, and ocean liners online, connecting them on the world's leading global freight booking platform. This isn't just something cool to tell someone at a bar; every single week we help thousands of shipments move around the world faster and more efficiently.
Turns out it's kind of a big deal. As one of the largest tech platforms for a huge industry, we've been crushing it with double-digit growth, year after year. Other companies talk about it but we - quite literally - move the world. And that's helping our company as we plan to go public on the Nasdaq in early 2023.
But that takes a boatload (zing!) of coordination. So the incredibly complex symphony that is Freightos Group is looking for a Chief of Staff (CoS) for our CEO and executive team to serve as our conductor. This is a pivotal role at the beating heart of an outstanding team. No, we see what you're thinking - this is not an administrative role. As the Chief of Staff, you'll be intimately familiar with the core company objectives… and help bring them to life. You'll be in the leadership team meetings and you'll proactively help our leadership team coordinate with each other to achieve objectives and priorities. In other words, you will have a direct and immediate impact on the company's success. As a CoS, you will ensure execution of the business strategy, streamline strategic initiatives, take a few deep breaths, and then communicate and coordinate objectives between departments. Long story short, you'll perform a wide range of projects and leadership initiatives on behalf of Freightos CEO and executive team. This is exposure at the very top…and you'll make it happen. Did you get goosebumps? Cause we just did.
Responsibilities The CoS should support the CEO in ensuring that the company has a clear "operating system" from multi-year strategic planning right down to yearly, quarterly and monthly planning and reporting.
Additionally, the CoS should ensure that all executives and initiatives are aligned with the strategy and are tracking relevant KPIs. The job overlaps with what some companies call "director of business operations".
Upgrading the operating system of the company including rolling out OKR or a similar frameworkCoordinate annual and quarterly strategic planning process resulting in clear and agreed upon:Objectives and Key Results and KPIsGrowth targets for existing product suites /OKRsPrioritized initiatives for future growth and milestones for evaluationFollow up with executives, product owners and initiative owners to ensure that they have plans and resources in place to reach the targets and milestones and that they measure and report progressIdentify risks and divergence from the strategy and work on actions required with the CEO and exec teamIdentify and address issues and tensions in the executive team, acting as confidant as neededSpecial projects: There may also be specific projects initiated by the CEO, for example helping integration of an acquisition, helping CEO prepare for eventsRequirementsQualifications 5 years experience managing complex projects with multiple teams in diverse culturesHighly analytical with the ability to define and analyze KPIs and diagnose problemsExceptionally organized, able to multitask and follow up accuratelyGreat English communication skills, both verbal and writtenStrong interpersonal skills. Ability to facilitate senior managers horizontally in a diplomatic wayAbility to troubleshoot and manage high pressure situationsAdaptable and fearless with a Can-Do attitude :)Preferred Qualifications Previous working experience as Director of Business ops, Chief of Staff to a CEO, senior project manager, or as a COO or CEO of a small company.Strong preference for software background or at least technology.Experience Working with Product Development, Sales, Operations and Marketing Teams.Experience in a start-up environment.Additional Information Location - Barcelona. If you are not in Barcelona, you should be able to travel on a monthly or weekly basis to the Barcelona Office, based on business needs.Travel - Expect to travel once every 3 months to work with different internal stakeholdersWhy is Freigthos exactly where you want to work? Location: Barcelona, Spain… but only some of the time. We're on an employee-friendly hybrid model.We believe that employees who get better make us all better. We strive for professional development and continuous learning. Apart from career support and guidance, you'll be entitled to get an annual training budget for personal and professional development. No, you can't use it on cool socks. But most other things go.Participation in the Long Term Incentive Plan (LTIP) of the Freightos Group.Ticket restaurant, Private Health Insurance and Flexible remuneration options for nursery, training and transport.Full-time position. Flexible schedule & intensive working hours on Fridays so that we have a long weekend :)Multicultural and open environment, full of great people from multiple countries. Over twenty languages but all aligned on make global freight work better.Great office in Torre Glories with amazing views, located in the center of the technology HUB in Barcelona.
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