Change Program Manager, EU Workforce StaffingJob ID: 2779662 | Amazon EU SARL (Spain Branch) - C16
Workforce Staffing (WFS) leverages global infrastructure, technology, science and local insight to deliver scalable and sustainable associate hiring solutions. Our vision is to enable Amazon operations to operate with unconstrained capacity to deliver for customers. To achieve this, we're on an exciting transformation journey; implementing proprietary tech solutions to delight our candidates, building sophisticated data models to inform decisions and execute with precision, and optimizing our operating model for efficiency.
EU WFS is looking for a highly motivated and flexible Change Program Manager to drive change excellence within WFS, enabling support of Amazon's first, middle and last mile Logistics. This Change Program Manager is responsible for delivery of change initiatives and driving change adoption across teams.
This role can be based from an operations or corporate location in the UK, Germany, France, Italy, Spain, Poland or Luxembourg.
Key Job ResponsibilitiesEnable complex and ambiguous change initiativesDeliver and execute change strategies to support change adoptionDeliver communications strategies to drive multi-faceted stakeholder engagementDevelop project plans, schedules, success criteria, and milestonesCommunicate ideas effectively, verbally and in writing, to a wide range of audiences, reinforcing WFS as a credible business partner. Foster constructive dialogue, harmonize discordant views, provide tailored recommendations and lead the resolution of contentious issues (build consensus). Partner successfully with both EU and WW program stakeholdersIndependently identify down-stream problems (i.e., resource unavailability, conflicting priorities etc.) and escalate them, before they become large-scale riskUnderstand interdependencies of programs (e.g., workflows, customer requirements, process limitations, legal or compliance requirements, program support, etc.)Participate in cross-functional reviews in order to share best practices and lessons learnedParticipate in collaboration for short term solve, until medium/long term solve is implementedBASIC QUALIFICATIONSExperience in leading programs or projectsExperience in change lead rolesExperience in stakeholder management, dealing with multiple stakeholders at varied levels of the organizationExperience in driving end to end delivery, and communicating results to senior leadershipExperience identifying and resolving complex issuesExperience working cross functionally with tech and non-tech teamsPREFERRED QUALIFICATIONSPMP certificateAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
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