Purpose: We are hiring a General Manager to manage a new Premium Boutique fitness and lifestyle brand centered around rediscovering joy through movement. This multi-studio concept blends market-proven services with cutting-edge group exercise fitness and lifestyle offerings, giving members the opportunity to be a part of an inclusive and community-driven environment where they can forget their problems, unwind from the day-to-day struggles and evolve through a journey where wellbeing, care and belonging are the core focus.
Job Specification: The General Manager is responsible for the implementation of the strategy, planning and execution of the multi-studio boutique. The General Manager will lead, inspire and coach all team members to reach their potential; ensuring that an excellent member experience is delivered, increasing engagement and usage of the studio activities. The General Manager is responsible for managing studio operations.
Key ResponsibilitiesAs a General Manager you will be responsible for the following:
MembersReviewing member and studio feedback; taking action and improving services based on feedback provided.Innovate and coordinate new initiatives designed to offer a better service and product experience to boutique members.Liaise with TRIB3 to personalise and align member communication, class attendance, events and feedback.Lead and manage the promotion of events inside and outside the boutique.TeamEnsure effective and consistent communication across the studio team.Ensure effective planning, preparation and development of team member training.Supervise and assist the recruitment processes of new team members.Ensure all team members' qualifications are up to date.Carry out recruitment initiatives and auditions to ensure cover is available at all times and quality of classes is delivered and maintained.Execute and review the auditing processes implemented in the studio.Conduct and coordinate 1-2-1 meetings with all team members to maintain regular communication.OperationsImplement the strategy developed by TRIB3, actively participating in the related meetings, strategically reviewing the timetable to maximise occupancy and usage.Implement and drive the sales strategy in line with the business plan and budget.Report on and achieve established KPIs; using the reporting and data analysis tools to measure, control and predict future results.Manage all studio events, supervising and leading the organisation and execution of.Stay up to date with market trends and competition activities to maintain a strong market positioning.FinanceContribute to the annual budget meetings of the studio and report monthly results to TRIB3.Review monthly P&L results, maximising efficiency of budget allocated.Drive the profitability of the studio through cost reduction and increased revenue initiatives.Optimise use of the studios by aiming for a high occupancy via paid activities, membership-inclusive activities or external third parties.Supervise the studio layout, equipment, suppliers and purchase orders.Behaviours, Required Experience and QualificationsThe General Manager will have:
ExperienceA minimum of five years' experience in the fitness industry with a strong understanding of fitness operations.Previous experience leading and managing teams.Previous experience in marketing - not essential but will be highly valued.Proven track record of delivering high-performing results, budget analysis and optimisation.High level of computer literacy: including Windows-based software.Previous experience working across different cultures.The PersonYou are fluent in both English and Spanish.You are a charismatic leader, with excellent communication skills.You are self-motivated and driven to constantly implement improvements and innovation.You are open to new ideas and committed to learning and growing from your mistakes.You have the confidence to be an independent decision maker; always putting the customer at the heart of decision-making.You respect your colleagues, but you are not afraid to challenge it if you think it is appropriate.You are organised and structured, with the ability to manage multiple workstreams.You are not afraid to roll your sleeves up and get stuck in.A passion for health and fitness is desired. We love team workouts and being hands-on!El anuncio original lo puedes encontrar en Kit Empleo: https://www.kitempleo.es/empleo/116874806/cgw-616-general-manager-barcelona/?utm_source=html
#J-18808-Ljbffr
