[C757] Host/ Madrid

Poste
We are looking for highly motivated, client centric Hosts with a strong passion for creating memorable experiences for our Clients. As a Host, you will initiate the process on building a relationship with the Client by determining the Client's needs and offering direction to the appropriate departments. You will be the Client's first point of contact within the store and set the tone for their experience while they are with us. This is an opportunity for those who thrive in a fast-paced environment, who understand the importance of creating memorable moments with Clients, and who have a passion to develop their career in a luxury retail environment.
Duties & Responsibilities Greet incoming and departing clients with a genuine smile and eye contact
Provide accurate directions in leading the client in the area of interest
Address clients' queries and concern in appropriate manner
Able to engage clients in small conversation
Communicate client needs to the relevant department
Notify the team about the arrival of regular clients / appointments
Maintain a neat, organized "front-of-house" environment
Maintain a professional appearance in accordance with the standards of the company
Key Requirements Excellent communication skills with pleasant disposition
Strong enthusiasm to learn, with a passion for Louis Vuitton products and services and fashion
Adaptable and a fast learner with client centric mentality
Possess a professional attitude with a mindset of curiosity and empathy
Prior work experience in retail, hospitality, aviation or service-related industry would be a plus
Must be able to work retail shift hours including weekends & public holidays

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