Multilingual Customer Support Specialist - Full TimeRole Overview: We are on the lookout for talented, multilingual individuals fluent in English to join our Customer Happiness Calling team. In this role, you will be the voice of Eli Z Group, providing top-notch assistance to our global user base and ensuring they feel understood and valued.What We Are Looking For:Experience: Proven experience in customer service.Skills: Exceptional multitasking abilities, organisational skills, and strong communication and interpersonal skills.Soft Skills: A genuine desire to offer human-centred support, ensuring our customers feel heard and appreciated. If you have excellent soft skills, we want to hear from you!Responsibilities:Customer Outreach: Initiate calls to customers to offer assistance, resolve issues, and provide product or service information.Understand and resolve customer inquiries efficiently and empathetically.Collaborate with a multicultural, dynamic, and enthusiastic remote team.Requirements:- Language Proficiency: Fluent in English (additional languages are a plus).- Interpersonal Skills: Excellent communication abilities, a customer-centric approach, flexibility in working hours, and a positive, enthusiastic attitude.Why Join Us:We have stimulating brainstorming sessions with smart and creative people.We have regular team building events.We receive continuous support from our dedicated Development department.Everyone in the company is a direct manager of challenging projects, keeping the work dynamic and exciting.Everyone has the chance to implement their own ideas, participating actively in the decision-making process.We offer the chance to enhance personal skills through a wide range of courses, lately based especially on AI, and follow a personalised growth path.Apply Now: If you're ready to take your customer support career to the next level, we want to hear from you!Elevate your career with Eli Z Group—where innovation meets passion. Apply now and make a difference!#J-18808-Ljbffr