Description
It's an exciting time for Everest! As we continue on our journey, we see significant opportunity ahead of us to expand our reach, build diversity, and enhance our capabilities in critical markets.
Everest is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in the Bermuda, Canada, Europe, Singapore, US, and other territories.
Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture.
Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management.
The primary purpose of this role is to help develop International Claims Operations and Systems work associated with claims growth, transformation, daily operations support and the many other various topic areas requiring analysis, documentation and process.
The Business Analyst role will be dedicated to supporting the Claims organisation and its various Claims Transformation projects.
Key Accountabilities :
Strategic
Proven Insurance Claims experience as a Business Analyst or Subject Matter Expert in multiple lines of business across Technology and Process
Ability to write Business Cases and develop metrics to demonstrate benefits
Work and collaborate with a team of experts to research, create and implement Claims Initiatives that deliver tangible value to Everest
Ensure continuous service improvements through review of industry and technology trends
Lead critical initiatives that will facilitate successful initiation, delivery and implementation
Support leading the associated cultural change piece, helping to create an empowered, disciplined, engaged and high performing teams utilising the full range of tools available
Manage and resolve risks, issues and cross Divisional dependencies raised by the Claims Teams.
Work with the International Claims COO and Claims Leadership Teams to challenge plans and outcomes where relevant
Champion best practices and optimal system utilisation in support of best practice
Operational
Experience of working across multiple workstreams
Strong understanding of Claims (process and technology)
Ability to gather, shape and articulate requirements for the Programme
Develop and facilitate the improvement of Claims operational processes throughout the claim lifecycle, including interfaces and interdependencies with underwriting and stakeholders
Exceptional communication skills, Stakeholder Management
Demonstrable experience of working on a Major Technology / Digital / Claims Transformation Programme
Ensure the creation and production of relevant, timely and accurate data / analytics and reporting
Acting as a liaison between the business and its Information Technology Department and between the business and its clients
Lead workshops to deep-dive into areas of complexity to achieve a universal understanding between Stakeholders
Ideally proven Project Manager with appropriate qualifications to ensuring projects stay within budget, target spend requirements and timelines
Candidate Profile
Skills & Abilities
Extensive knowledge of developing and implementing Insurance Claims process and technology solutions
Strong knowledge of Claims processes and technology; will preferably have a long-term background in claim management
Execution focused with Program / Project management experience and skills, ideally qualified in Agile / Project Management methodology
Strategic thinker, innovative and solution-oriented
Familiarity with emerging Insurance trends and their application in the Industry
Exceptional oral and written communication, with the ability to provide concise executive summaries to senior management
Highly collaborative and able to work effectively across the organisation as well as with external stakeholders
Ability to adapt and embrace change, solutions driven
Tenacity and decisiveness, with the courage to take risks
Strong interpersonal skills and demonstrates respect for the opinions of others
Comfortable with working with virtual teams and be able to influence people without direct line management
Professional qualifications and experience :
Demonstrable extensive experience in Claims Processes & Technology in a P&C insurance environment, preferably in multiple geographies
A degree educated professional
Demonstrable experience in progressive Claim solutions
Qualified Project / Agile certification
Our Culture
At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve.
We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors.
Clickto learn more about our culture.
Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work : Talent.
Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Diversity, Equity and Inclusion.
Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function : Respect everyone.
Pursue better. Lead by example. Own our outcomes. Win together.
All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.
Type : Regular
Regular
Time Type : Full time
Full time
Primary Location : Madrid, Spain
Madrid, Spain
Additional Locations :
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