CRAFT
- Barcelona, Barcelona, Spain
ID 4339
Job DescriptionInternational Client & Team Lead – Craft Worldwide
Location: Barcelona / Madrid
Reporting to: Global Business Lead
The International Client & Team Lead will play a central role in the business and will be pivotal to the smooth running of the team.
You'll work closely with the creative agencies, production consultants, and clients on exciting production opportunities.
You'll have a true passion for traditional & modern content production and use your expertise to successfully manage the team whilst ensuring high-quality project delivery.
You will report to the Global Business Lead, supporting with commercial conversations, business growth, financial reporting, and forecasting.
We want you to: Be a maker but know how to do things.Work independently and be the best team player.Be a client consultant and a team leader.Be passionate about good creative craft but have a business and marketing mindset.Know the 360-production process with an understanding of audiences, new media & tech.Be a coach for the client, partners, juniors, and a coachee to all your peers.In a few words - we want you to be the Swiss knife of modern production.
A skilled and agile manager with business acumen.
Your Responsibilities:Client & Team Management Immersing yourself in the client's brand and business.Setting and managing overall project deliverables, time frames, and client expectations.Building strong day-to-day relationships exhibiting excellent communication with every contact.Constantly analysing and improving internal workflow processes, prioritising maximising team efficiencies and delivery efficiencies.Ensuring clients understand agreed workflows and managing them through the process.Managing, coaching, and mentoring a team of 5+ people, demonstrating the ability to write, prepare and present documents and reports that are tailored to each client's style, preference, knowledge, and experience - all in English.Providing weekly status reports to the business lead.Production Management Responsibilities Coordinating between all relevant parties - internal studios (Video, Digital, Print) and external (Clients and other Agencies).Managing the team workload effectively and highlighting any support needs to the business lead.Taking responsibility for ongoing project progress and status.
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