The Alpega Group is looking for its next Salesforce Business Analyst.
This role will be part of our Global IT Team, reporting to the Head of CRM.
This role is hybrid and based in Barcelona.WHO ARE WE The Alpega Group is a fast-growing, leading software company that offers modular solutions to manage transportation end-to-end and enable our customers to achieve greener transportation processes, with 35+ years in the business.
Find more about our clients and services here: Alpega Group: control your supply chain with Alpega TMS.Freight Exchange (alpegagroup.Com).ABOUT THE ROLE As Salesforce Business Analyst, you will strongly contribute to the further development of our CRM system (SalesForce.Com), working directly with the Head of CRM.You will analyze the needs of your internal customers, translate them into requirements to be developed into the CRM and ensure these requirements are effectively, efficiently, and timely implemented.
You will engage with key business stakeholders at different levels of the organization to define, implement, and deliver business requirements and improvements.You will gather business requirements including design and management of business process flows and user stories.
You will be interacting on a daily basis with internal business stakeholders, technical teams, and external partners.
You will be working on a daily basis with Sales cloud, Services cloud, and Community.
You will be part of the CRM team, working in collaboration with other Alpega teams as well as autonomously on your own projects.
You will receive a complete onboarding to our system, procedures, and company structure.WHAT WE LOOK FOR IN YOU Minimum 2+ years of Salesforce platform experience.Bachelor degree, ideally in a related field (not mandatory).A good understanding of the main concepts of Salesforce (data and security management, user management, process automation tools, build and manage reports for data analysis, etc.
).Fluency in English is a must; any other European languages is a plus.Salesforce Admin certification is a plus (but not mandatory).Experience in Agile methodology is a plus.Availability to travel is required (once a quarter).You will be tested in these competencies throughout your selection process.WHAT WE OFFER YOU You get a permanent contract, with legal benefits focused on your well-being, work flexibility, and health.
Work Flexibility: there are no mandatory days to come to the office, minimum 1 day a week in the office.
We offer you a home office allowance, included in your net salary.
Gaining experience in the supply chain and logistics, with a dynamic business growth and agile way of working.
An international working environment, with over 40 nationalities in the Alpega Team.
You will be able to impact the future of sustainability in the transportation industry, both for our clients and as well with our internal initiatives.
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