We are seeking a proactive and experienced Billing Team Leader with a strong background in billing operations, collections management, and process automation to join Eurovision Services Madrid.
The ideal candidate will focus on optimizing billing processes, ensuring timely collections of overdue invoices, and enhancing overall billing efficiency through automation. As a Billing Team Leader, you will lead a team responsible for both billing and collections, focusing on reducing aged receivables and improving cash flow while maintaining strong client relationships.
PRINCIPAL RESPONSIBILITIES OF THIS POSITION Billing Operations & Invoice Management:
Builds up, develops and manages billing within the Finance team in accordance with the relevant internal and external regulations, guidelines and corresponding instructions from the Head of Accounting.Prepare, process and submit customer billings including Portal applications.Manage the status of accounts and balances and identify inconsistencies.Review and monitor credit-notes to implement controls and processes.Oversee the end-to-end billing process, ensuring accurate, timely invoicing and proper documentation for all client accounts.Ensure adherence to client contracts, payment terms, and billing cycles, making sure all invoicing is consistent with service agreements.Review billing reports for accuracy, investigating discrepancies and resolving issues as needed.Collections Management:
Lead and manage collections efforts for overdue invoices, reducing aged receivables and improving cash flow.Monitor overdue accounts, ensure timely follow-up with clients, and coordinate escalations for unresolved payments.Develop and implement strategies for collections, including automated reminders, payment plans, and engagement with clients on outstanding balances.Work closely with the finance and legal teams to address high-value or difficult accounts, ensuring compliance with company policiesProcess Automation & Optimization:
Drive automation initiatives for both billing and collections processes, using available tools and technology to increase efficiency, reduce manual errors, and improve cash flow.Understand pricing models and collaborate with IT teams to develop tools to automatize complex rate-cards.Collaborate with IT and finance teams to integrate and enhance billing and collections systems, such as automated invoicing, payment reminders, and collections tracking.Client Communication & Relationship Management:
Act as the primary point of contact for client billing inquiries and overdue payment issues.Build strong, professional relationships with clients to resolve disputes and encourage timely payment.Communicate clearly and professionally with clients regarding overdue invoices, offering flexible payment solutions when necessary.Reporting & Analysis:
Prepare and present regular reports on billing and collections performance, including aging reports, overdue invoice analysis, and progress on outstanding payments.Analyse overdue accounts and identify trends, making recommendations for process improvements or adjustments in collections strategies.Provide insights and forecasts regarding cash flow, overdue accounts, and collection performance.YOUR SKILLS AND EXPERIENCE The successful candidate must have:
Minimum of 5 years of experience in billing, finance, or collections, with at least 2 years in a leadership role.Proven experience in overseeing both billing and collections operations, with a strong focus on automation and process improvement.Experience working with billing and collections software, ERP systems, and automation tools.Experience with Dynamics 365 (NAV) F&O.Strong understanding of billing cycles, collections strategies, and dispute resolution.In-depth knowledge of accounts receivable management, aging reports, and collections best practices.Experience with process automation tools and a strong understanding of the benefits of automating billing and collections workflows.Strong communication skills with the ability to resolve conflicts and negotiate with clients professionally.Highly organized with attention to detail and a focus on accuracy.EDUCATION Degree in Accounting, Finance, Business Administration, or a related field. BENEFITS AND PERKS Competitive salary and benefits.28 working days of vacation for all employees.A flexible 40-hour working week for work-life balance.Private health insurance.Company pension fund.Ticket restaurant card.Public transport card.Sponsored gym membership.Choose your own laptop backpack.Start-up culture but with a consolidated business behind it.A multi-cultural environment, made up of a dynamic and international team.Enjoy long-term stable employment.ABOUT EUROVISION SERVICES With over 60 years of experience in broadcast production and distribution for major sports events, we know that great events don't happen by accident.
We have one of the largest hybrid satellite and fiber transmission networks of its kind in the world.
In addition to our core broadcast services, we are constantly innovating to provide services that allow our customers to enhance their content and adapt it for use on all digital platforms.
This is why we are the first-choice media services provider for event organisers, media organisations and sports federations when they are looking for adaptable, end-to-end solutions to produce, distribute and personalise content for their audiences.
We are Eurovision Services.
We deliver excellence in everything we do, to leave our customers free to focus on what matters most to them – creating truly amazing experiences.
Discover more about Eurovision Services at www.eurovision.net.
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