.About SkySpecsSkySpecs is simplifying renewable energy asset management by offering purpose-built technologies and services that help our customers deliver industry-leading productivity, efficiency, and returns. Every day we help our customers unlock the power of their data so they can make confident, informed decisions. Our team brings deep industry experience and a willingness to get our hands dirty to first understand and then solve customer problems on the ground.SkySpecs launched the world's first completely autonomous blade inspection product in 2016 with a custom-designed drone system. Since then, SkySpecs has inspected over 204,000 wind turbines in over 31 countries, becoming the world leader in understanding the health of turbine blades. Identifying issues with turbine blades is only the first step. In 2019, SkySpecs launched Horizon to be a platform for SkySpecs to offer a multi-layered solution for customers that includes: data collection, wind turbine blade engineering expertise, and a place for all stakeholders to collaborate to manage and analyze massive amounts of data, spot trends, and create plans for high-cost repair campaigns. Since 2021, SkySpecs acquired three companies specializing in wind turbine drivetrain monitoring, financial management, and automated turbine data analytics and fleet optimization, further expanding our offering in the market. Ultimately, this will help reduce the cost and risk of operations for the industry.What will I be getting myself into?SkySpecs will probably be unlike any place you've ever worked. The second you walk in the door (or log in, if you are remote), you will feel the high-energy environment filled with incredibly smart people solving hard problems. SkySpecs values collaboration, multidisciplinary problem solving, and a mantra of 'under-promise, over-deliver'. SkySpecs is at a critical growth period where there are endless opportunities to make an impact.As the UAS Engineering Support Technician, you will:Provide remote technical support and troubleshooting of our drone technology while deployed.Track and monitor equipment issues, looking for trends, providing both insight and possible root cause analysis.Initiate and process Care Package request items in collaboration with internal logistics resources.Work with Project Managers and Engineering to best determine resolution in equipment issues affecting the customer as well as Industry Compliance.Work with Engineering Team when necessary to develop/resolve firmware and other software issues.Provide technical expertise in house support with projects, maintenance, and builds.Provide input for weekly production schedules and update equipment status in applicable management systems.Facilitate decision-making process to resolve issues in a timely manner.Provide guidance and implementation of new processes and tools to enable remote technical support
