Store Manager Paseo de Gracia: For our Flagship in Paseo de Gracia store, we're looking to fill the position of Store Manager on a permanent basis. The job responsibilities include, but are not limited to:
Establish and implement regular action plans in cooperation with the Retail Manager to develop sales for each product category and client (both local and tourist).Understand the local business environment and its impact on sales.Act as a brand ambassador to strengthen the relationship with VIP clients.Ensure that customer and prospect databases are adequate.Support and manage omnichannel activities (in-store pick-up, etc.) ensuring full compliance with corporate standards and guidelines.Meet inventory accuracy and review merchandise assortment on a regular basis.Plan and act to optimise stock level and stock mix to reflect sales, buying trends and customer demands.Execute all procedures and processes defined by the company.Comply with stock protection and maintain loss reduction standards.Achieve financial targets by proposing action plans and be able to adapt quickly and effectively to any situation.Recruit passionate people and promote the growth and development of the team in terms of delivering excellent customer service, specialised to transform every customer experience into dream moments.Develop meaningful and loyal relationships with customers through personal connections and CRM initiatives, as well as ensuring the implementation of OTB standards (Sales Ceremony, Visual Guidelines, Grooming, procedures, etc.).Maintain momentum towards long term strategy despite short term pressures, while developing strategic plans to achieve long term shop and organisational goals.Analyse CRM data, propose in-store CRM activities using the data, propose and implement activities to win new customers and retain existing customers.Liaise with Department Stores, shopping areas, and neighbourhood shops to exchange information.Establish and maintain a security management system for shop premises, stock and equipment.Respond appropriately in case of disasters (earthquakes, fires, typhoons, theft, etc.).Plan and implement sales targets on a daily and monthly basis.Evaluate staff performance, provide feedback and training.Streamline workflow and create staff shifts.Ensure proper cleanliness and maintenance of shops (window displays, furniture, lighting, etc.).Analyse and report on sales, competition, regional market trends and other variables.Establish and maintain effective Visual Merchandising based on their guidelines.Maintain good relationships with influencers and VIPs.LI-AR #DSL- Location: Barcelona, ES- Employment Type: Full time- Function: Retail- Seniority: Professional
#J-18808-Ljbffr
