Job Id: 44032
Job Family: After Sales
Location: Madrid, ES, 28806
Employment Type: Permanent
Spanish version below Location: Madrid, Spain (mostly travels within the country)
Job Type: Permanent
Compensation: Competitive salary, bonus group, health insurance
About the Role: Manage the warranty (Warranty claims, Starts up, Modification campaign, etc...) Manage the technical assistance of the dealer network and KA (Machines, Diagnostic tools etc...) Manage Technical and service trainings (Skill of the dealer network) Dealer and Key account visits (Dealer evaluation, support, development, end user visit, end user dispute, relations between Dealer & Key Accounts) Analyze, synthesize and prioritize technical assistance requests Promote Service offer (Warranty extensions, telematic, All in etc...) Participate in events (Exhibitions, open days dealers, S&S days etc...) Propose and suggest any improvement to make the organization "easier to deal with" Your Profile: Customer oriented/mindset Engineering studies or high school in technical education required At least 3 years of experience in a product support field Working knowledge of machine systems, such as engines, hydraulics, electronics or electrical, and mechanical Solid knowledge of English (spoken and written mandatory) Portuguese language is a plus High results and analytical orientation Good communication (verbal and written) and teamwork skills Responsible, dynamic and proactive Immediate availability Availability to travel (Driving license required) Why Join Us? Be a key player in Manitou's growth in Spain. Competitive compensation and benefits. Opportunities for professional growth & international environment. Apply now to join a company that values innovation, collaboration, and passion. Manitou Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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