.Who We Are:Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. For more than 25 years, our development teams have created some of the most critically acclaimed and commercially successful entertainment experiences, captivating and engaging audiences around the world. We are incredibly proud of our ability to deliver consistently the highest-quality titles, as well as our colleagues who help to create our unique culture and work environment that is inclusive, diverse, and dynamic.SocialPoint is looking for a Advanced Operations Engineer I to join the team in our headquarters in sunny Barcelona.At SocialPoint, we are passionate about creating games that bring joy to players worldwide. As a global community of game enthusiasts, we push the boundaries of the mobile gaming industry, delivering engaging experiences that connect millions daily. We are proud members of the Take-Two Interactive and Zynga family, and we are on a mission to offer a great gaming experience and bring fun to everyone!Location:Barcelona, SpainRole:We seek a premier Advanced Operations Engineer 1 to enrich our team. The ideal candidate possesses a profound grasp of IT systems and demonstrates mastery in critical tools such as Okta Admin, Active Directory/Exchange 365, Google Workspace, Powershell, SCCM/Jamf/AirWatch, Horizon VDI, and Atlassian (Confluence/Jira). As a pivotal team member, you will be crucial in optimizing operational processes and addressing support escalations.Responsibilities:* Lead Technical Operations: Ensure seamless technical operations through your expertise. Tackle support escalations with creative solutions.* Collaborate Across Teams: Partner with multi-functional teams, contributing to complex projects and sharing your insights.* Mentor and Guide: Provide guidance to entry or junior-level professionals, overseeing projects to enhance performance.* On-Call Responsibilities: Participate in an on-call rota, ensuring timely resolution of critical issues outside regular working hours.Knowledge:* Apply Advanced Knowledge:* Utilize your broad understanding of principles, theories, and concepts in IT, integrating advanced knowledge from related fields.* Solve Complex Problems: Address diverse and moderately complex problems, using sound judgment to select the best methods and techniques.* Network and Collaborate: Engage with senior internal and external personnel to maximize the application of functional expertise.* Problem Solving:* Innovate Solutions: Develop and recommend solutions to tactical business issues, proactively identifying and addressing potential problems.* Lead with Expertise: Use your advanced knowledge to guide your team and drive effective solutions.* Decision Making:* Exercise Autonomy: Make decisions with considerable latitude, consulting with senior engineers or managers on complex issues and recommending solutions as necessary
