What You'll Do :
As our Account Strategist in the Emerging DACH team in Barcelona, you'll be vital to the continued expansion of our business around the world. You'll work with a fantastic international team and be rewarded for excellence.
Segmentation
Provide an excellent operational service to your clients.
Be open to coaching and mentoring by your peers who have experience in working with larger clients. Proactively work on developing your strengths.
Project Involvement
You manage side projects that have an impact on your individual book of business or team, driving those with support from team lead, manager, or peers.
Client Management
Provide operational account management to small to medium-sized advertisers in line with our service level agreements. You grow revenue and optimize accounts to improve performance for the client.
Develop and maintain strong partnerships with small to medium-sized clients at all levels from Traffic Manager to CMO.
Advise on clients' digital strategy and educate advertisers on Criteo's technology across channels and devices, articulating that to different stakeholders within the client company.
You are credible and seen as a trusted account manager.
You are able to use LinkedIn Sales Navigator.
Performance Analysis
Optimize accounts to improve performance for small to medium-sized clients and identify growth opportunities. Provide consultative guidance on contextual market challenges and recommended solutions to overcome those.
Work to proactively anticipate and reduce the likelihood of possible client churn.
Provide the client with market knowledge to support their long-term development.
Be able to respond to questions around measurement, specifically incrementality and attribution, guiding them based on their marketing goals.
Demonstrate Upselling Capacity
Show effective and impactful negotiation skills that positively impact your book of business.
Use a consultative approach to upsell new solutions, understanding your clients' objectives and pitching relevant solutions connected to their short-term business plans.
Strategic Portfolio Growth
Inspire the growth of your clients by promoting innovative cross-channel perspectives.
Create successful campaigns in line with clients' objectives.
Successfully keep all relevant information from interactions with your clients in our CRM.
Who You Are :
Business sense to handle a multitasking environment where prioritization is key.
Strong knowledge of all core MS Office applications.
Passion for new media, internet trends, and continual learning.
Ability to work and deliver strong results in a dynamic environment.
Strong interpersonal, negotiation, and persuasive skills across all levels.
Ability to act as a consultant and be reactive in front of any potential situations.
Analytical skills and attention to detail to explore product performances and explain any recommendations made.
Proven sales and client service track record, ideally in a tech-related field.
Excellent phone-based sales experience required; client-facing relationship experience would be appreciated.
Business fluent in German AND English - both spoken and written.
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