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Account Manager Longtail - German Speaking

Detalles de la oferta

About Us We're TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing and reporting business travel.

Founded in 2015 and headquartered in Barcelona, we've grown to over 1200 people in 9 offices across Europe and North America. In 2022 we became a 'unicorn' and in 2024 we raised $104 million in additional investment, with a total valuation of $1.4 billion.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to supercharge their corporate travel.



The role: We are currently looking for an Account Manager LongTail DACH to contribute to our continued customer satisfaction as well as working to increase growth and margin within existing accounts.



As an Account Manager LongTail DACH at TravelPerk, you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts for the DACH market.

What you will do: Own a portfolio of long tail customers within our DACH market and develop a high level of customer engagement. Be TravelPerk's biggest advocate within your clients and your clients' biggest advocate within TravelPerk. You'll be the first one to address any issues, get support from our technical teams, and educate your clients on any new product features. Gain a deep understanding of your customers' business to identify their goals within the wider business travel space. Develop a deep understanding of TravelPerk products to fully appreciate each stage of the customer journey. Identify common problems within each account and develop strategies to solve issues in a timely manner. What we would like: Native or advanced level of German and fluent English. Interest in the Travel industry and/or SaaS products. Customer-focused with a passion for working with people. Solid analytical abilities with basic/intermediate proficiency in Excel. Motivation and drive! On top of that, you will only be the right candidate if you are: Honest, open, and trustworthy: your peers and managers can trust you. Focused and determined: you can focus on accomplishing big wins. Seeking feedback early and often, and open to both giving and receiving constructive criticism. Empathetic, honest, and trustworthy, always considering the bigger picture. Our Benefits A competitive compensation package, including equity in TravelPerk; Generous vacation days; Health perks such as private healthcare or gym allowance, depending on your location; Unforgettable TravelPerk events; A mental health support tool for your wellbeing; Exponential growth & personal development opportunities; VolunteerPerk - 16 paid hours per year to volunteer for a cause of your choice; "Work from anywhere" allowance of 20 working days per year; IRL English or Spanish Lessons are held in the Barcelona office; Parental leave: 12 to 16 weeks after 6 months, based on location and eligibility factors. English is the official language at the office. Please submit your resume in English if you choose to apply.

How we work Our Vision is for a world where TravelPerk serves as the platform for human connection in-real-life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. As such, this role requires you to be within commuting distance of our Barcelona hub.

At TravelPerk, we prioritise experience and potential over academic qualifications for this role.

For certain roles, we provide relocation assistance. Please specify your need for this in your application.

TravelPerk is a global company with a diverse customer base—and we want to ensure the people behind our product reflect that. We're an equal opportunity employer.



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Salario Nominal: A convenir

Fuente: Jobleads

Requisitos

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