As one of the world's largest suppliers of components to the biking industry, our client is seeking a dedicated Account Coordinator, fluent in French, to join their dynamic team in the Amersfoort area (Nijkerk).
Responsibilities/TasksDo you have what it takes to build strong relationships, coordinate day-to-day tasks with your dedicated customer accounts and thrive in a supportive and international environment? Then this job is for you!
Represent our client towards the customer and act as the primary contact for your own customer accounts.Develop and maintain business relationships with your dedicated B2B customer base and nurture these connections into strong, long-term partnerships.Work closely together with different departments, such as sales, finance, shipping locations, and international stakeholders to give the best possible service to our customers.Manage order fulfilment from receipt to shipment, including entering, scheduling, and confirming of orders.Monitor orders and shipments in close cooperation with our production locations in Asia, USA, and Europe.Follow up & follow through on inquiries regarding sales orders, lead times, shipments, logistics, products, and services and ensure customer requirements are met consistently.Partner with Sales to onboard new customers and maintain accuracy of customer data.Collaborate closely with Inside Sales team members, sharing information and best practices and support each other to achieve team goals.Collaborate in cross-functional project teams and contribute to the continuous improvement of business processes.RequirementsBachelor degree (obtained through education or working experience).Excellent written and spoken English and proficiency in the French language.Strong organizational and planning skills.Great communication and intercultural skills.Proactive self-starter and independent thinker.Experience within an (international) customer relations environment is a plus.Knowledge of SAP/CRM systems is an advantage.This is a hybrid work environment.
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