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We are looking for an Accommodation Market Specialist in our Accommodation team.
Why eDreams ODIGEO Join the world's leading travel subscription platform and one of the largest e-commerce businesses in Europe.
20 million customers – 44 markets – 5 brands – 5.4M members in Prime
16.2 million bookings FY23 – More than 50,000 bookings per day – 100 million daily user searches
1400 employees – More than 50 different nationalities – 99% permanent contracts – 36.3 average age
We're a leading travel tech company, revolutionizing the travel booking experience through our consumer insight, innovative technology, market leadership, and Prime, the world's first travel subscription program.
What you will do The Role's Key Responsibilities and Tasks
Reporting to the Area Manager, your main goals will be: Ensure that eDreams ODIGEO customers always find the most suitable hotel for their dream trip in current and future key destinations. Demonstrate strong networking skills within the Hotel Industry, deliver the best service experience possible and ensure that Odigeo Connect Lodging portfolio in the assigned areas is competitive, attractive and relevant for the company strategy. Improve partner's availability and supply in order to support the company in meeting the demands of the visitors on Odigeo websites (eDreams, GO Voyages, Opodo, Travellink and liligo) as well as our revenue and strategic goals. Meet KPI for the assigned markets. Establish productive, professional relationships with key personnel in assigned area accounts by delivering superior consulting services and capturing marketing and sales opportunities. Responsible for optimization accounts in the destinations assigned. (Optimize content, rate and availability competitiveness to maximize customer conversion) Secure additional inventory over high demand periods to satisfy customers' needs. Secure promotional offers to support the brands' merchandising and marketing efforts. Educate hotel partners on the self-service features available on our Extranet. Ensure fluent communication with key partners via email, phone, webinar, market visits. Develop & drive sound recommendations/action plans based on insights from data analysis to optimize key establishments' performance in the market place. Provide ongoing input to the Area Manager for developing effective and scalable solutions to improve process efficiencies. Actively participate in the Technological progression of the company by proposing new implementations and/or testing new tools. What you need to succeed Here's what you need to succeed:
Hospitality Management degree or Hospitality background. 1-3 years of experience in a commercial or customer centric role. Strong interpersonal skills: Team player, emphatic and relationship builder. Action-oriented, results-focused and metrics-driven. Good attention to detail, organizational and time management skills. Proven follow-up/persistence when facing challenging situations. Ability to generate ideas and multi-task effectively. Native French & Arabic Speaker to manage Business Markets: Middle East, Egypt, North Africa. English advanced level. Yield and revenue management knowledge and analytical skills. Good negotiation skills. Demonstrated ability to negotiate, prioritize effectively and meet deadlines in a fast-paced team environment. Good motivational skills and appetite for learning. IT skills: Channel Managers knowledge and Proficiency with CRM tools. Salesforce knowledge would be a plus. Expertise in Microsoft Office. What's in it for you? At eDO, we want you to be a part of our success story and great culture.
Here's what we offer:
A rewarding Compensation package! Prime Plus membership, competitive salary and benefits package, including flexible benefits, performance-based bonuses, birthday day off, discounts and partnerships, relocation support and the possibility of choosing your equipment and, even better, keeping it for free after 3 years. Continuous learning to fuel your growth and explore new horizons! Learn and grow with free Coursera access, soft skills workshops, tech training, leadership development, and more. Plus, enjoy a great onboarding program. Grow opportunities to empower your career, and unleash your potential! Personalised career paths and the eVOLVE Program will help you discover, grow, and thrive. Internal mobility opportunities let you pursue horizontal career changes and promotions. Your Well-being is our priority. Embrace Freedom and Flexibility! At eDO, we value flexibility, employee care, and transparency. We offer a hybrid home-office model focused on outcome, not time-in-seat. You'll be able to find the right work-personal life balance that suits you best. Work hard, party hard! We believe in having fun and connecting with colleagues! Join eDO for after-work events, padel tournaments, parties, and more. Create communities based on your passions, like sports and music. Come to work as you are, with no dress code, and enjoy free fruit, coffee, and tea at our offices. Enjoy a dynamic and healthy environment! Be innovative, take risks, and share your ideas. Our diverse and open-minded teams support high performance, learning, and growth. You'll work in an Agile mindset environment with recognition at our core. If you are ready for a career opportunity with unmatched benefits, continuous learning, and a supportive work-life balance, look no further! Take your career to new destinations by applying now and help our diverse, inclusive, and passionate team shape the future of travel.
Apply now! We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Our people are the key to our success. Each one of them is unique in their own way and the respect for their uniqueness is and will always be a passion and motivation.
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