About this opportunity: We are looking for a Customer Engagement Engineer, passionate about quality and using groundbreaking technologies, to work in customer projects related to the products and solutions we develop in the 5G Packet Core area. Your role will include many different activities such as integration, verification, troubleshooting, maintenance, support, issues reproduction, product improvements, and product documentation. If you are a curious professional, willing to learn and share knowledge, an excellent team player,
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What you will doDrive customer engagement projects from a technical standpointPerform troubleshooting of identified issues and customer support in generalAssist in the integration and verification of the different deploymentsDrive continuous improvements of products and processesDevelop competence in the technical domainBuild competence in the technical domain towards the rest of the teamYou will bringBachelor/master's degree in computer science, Telecommunication engineering or related fieldExperience in service delivery and/or customer supportScripting programming (Python, Perl, Shell/Bash) on UNIX/LinuxCloud and cloud-native environments: VMWare, Openstack, KubernetesConfiguration of network equipmentGood coordination and communication skills and open personalityCapacity to interact with partners from other countries and roles in EricssonAnalytic approach, organized, solution-oriented, passionate for details, perseverantFluent in EnglishCompetences of extra valueMobile network architecture 4G/5G. Interfaces, protocols, functions, etc.NAT and Firewall functionsLink-layer protocols: ARP, ND, BFWhy join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never-seen-before solutions to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.
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