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WhereTo is a business travel startup from San Francisco that evolved into an agile development and design studio within the Flight Centre family. We build travel solutions used by some of the largest companies on the planet - we have just one goal: making business travel better for everybody.
WhereTo provides an AI-powered travel platform for corporate travel. Their platform uses machine learning algorithms to recommend personalized travel options based on a traveler's preferences, company policies, and budget. WhereTo's technology also allows for real-time travel tracking, reporting, and cost analysis, enabling companies to optimize their travel programs and reduce costs.
About Your Opportunity Work with the product manager and user research team to conduct user research to understand user needs, behaviors, and pain points.
Translate user insights into design solutions that enhance the overall user experience.
Create wireframes, user flows, and interactive prototypes to communicate design concepts.
Iterate on designs based on feedback, user testing, and evolving project requirements.
Transform design solutions into visually appealing and detailed mock-ups while ensuring alignment with brand guidelines.
Actively contribute to and utilize the shared design component library to maintain consistency across the platform.
Work closely with product managers, tech leads, researchers, and other stakeholders to understand project goals and requirements.
Collaborate with engineers to ensure the implementation of designs aligns with the intended user experience.
Plan and conduct usability testing sessions to gather feedback and insights for continuous improvement.
Analyze usability test results and iterate on your designs via data-driven design decisions.
Stay informed about industry trends, best practices, and emerging design technologies.
Share insights and contribute to the evolution of the design team's processes.
Experience & Qualifications Bachelor's or associate degree in design, Interaction Design, or a related field.
Proven experience (3+ years) as a Product Designer preferably working on a SaaS product.
Experience working on digital products or platforms is highly desirable.
Experience working in the travel industry or designing online booking experiences is a major asset.
Proficient in design tools – we use Figma.
Strong visual design skills with a focus on creating intuitive and aesthetically pleasing user interfaces.
Demonstrated ability to empathize with users and advocate for their needs throughout the design process.
Experience conducting user research and usability testing.
Excellent communication and collaboration skills, with the ability to effectively present and justify design decisions.
Ability to adapt to evolving project requirements and priorities in a fast-paced, dynamic environment.
A strong portfolio that demonstrates a range of design projects and your process from concept to final implementation.
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