.Position Summary:Under the direction of the Senior Director Sales, the Senior Manager Sales is dedicated to a specific market and is responsible for directing and executing Sales plans/programs.The Senior Manager Sales will lead his team in developing client relationship management strategies, establishing strong client relationships, and suggesting innovative solutions to meet client needs.The location for this position could be either in North America or Europe (from each Country where RRX has a site).Major Responsibilities:Directs SAM's and VAM's who interface daily with End Users, Direct OEM's and referred OEM's, Industrial Distributors/channel partners, Industry Trade Organizations.Performance Management of the team, coaches, trains, and develops his group of sellers. Manage each seller's disciplined selling processes to attain quota: 1) Purposeful account planning, 2) Time and territory management, and 3) Funnel opportunity management/CRM proficiency.Perform annual review of account segmentation and account assignments. Deploy sales resources to effectively meet/exceed annual team and individual quota targets.Develops sales talent in the organization and builds bench strength in the organization.Effectively collaborates with Vertical Sales Directors and National Accounts Director.Sets short and long-term sales strategies and evaluates effectiveness of current sales deployment to drive market share growth.Provides management with market trends, competition information, VOC input, Other Industry happenings.Executes Strategic Plans.Serves as the escalation point for sales associates and internal customer issues.Maintain a review cadence on funnel and ATO's with sellers and business unit partners.Manage and measure through analytics, insights and reporting through CRM tools. Utilizes CRM dashboards on a daily basis to help communicate progress against established objectives.Leverage KPI's provided by the CRM as a tool in coaching sellers.Facilitate regional meetings.Leads customer related trainings and plant visits to drive competency and awareness.Addresses customer issues, coordinate on quality topics to customer's satisfaction.Manages root-cause countermeasure (RCCM) process.Trade Organization participation and leadership.Drive continuous improvement opportunities that result in increased ease of doing business, improved Customer Satisfaction, and reduced internal operation costs.The Sales Manager Sales should possess the following skills and competencies:Puts the Customer First: Thinks and acts with a customer-centric mindset to deliver exceptional commercial team (customer) support. Prioritizes internal customer requirements and is dedicated to meeting or exceeding expectations. Continuously improves internal processes to create value for the customer. Develops and maintains successful customer relationships (internal and/or external).Leadership: Takes personal accountability for decisions and actions, and always exercises good judgement
