.Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.As an Area Manager Workplace Experience, you will be responsible for managing the daily operations of the Workplace Experience for multiple locations across EMEA.You will oversee operating policies and procedures ensuring those are aligned with the business needs, goals and objectives. You will also mentor and coach team members to further develop competencies, and lead by example to model behaviors that are consistent with the company's values. You will be responsible for suggesting methods to improve operations, efficiencies and service to internal clients and visitors, and handle vendor procurement coordination including vendor onboarding, contract execution, and purchasing requisitions. Lastly, you will plan and coordinate facilities projects related to construction, renovation, repair and maintenance and relocations.Day-To-DayManage workplace experience services, including establishing work schedules, assigning tasks, cross-training staff to perform multiple duties as back-up.Maintain records of costs incurred by workplace team activities, and ensure all billings for business services are invoiced and billed as required, reducing costs where possible and implementing cost savings programs and procedures to increase efficiency.Travel to other offices in the region as needed.Provide support including meeting coordination, office and workplace experience equipment care, and supply management.Assist with Workplace Experience team members and third-party service provider onboarding process, including new employee orientation, training, equipment and software ordering.Maintain relationships with vendors and landlords to provide services and goods to the office, ensuring all vendors used have current proof of insurance and contractual documentation in place, purchase orders, and vendor set up.Ensure safety standards are met by those delivering workplace experience services; whether company employees or third-party service providers.Preferred Skills and KnowledgeAbility to provide efficient, timely, reliable, and courteous service to customers.Excellent presentation and analytical skills.Solution oriented with advanced analytical and quantitative skills.Intermediate skills with Microsoft Office Suite products, basic knowledge of financial terms preferred
