Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People,
want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. #LI-Remote Learn more at careers.Alight.Com
Responsibilities Develop an understanding of our product suite and offering and experience, especially at a day-to-day tactical and transaction level. Day-to-Day management balance priorities and focus between new development and support of existing activities. Flag and manage issues and/or risks that impact the delivery plan. Identifying and mitigating risks/issues in new release development or support of existing releases. Incident/Issues management and resolution. Ensure adherence and compliance across global and country teams to these approaches and standard working procedures. Drive and ensure Quality is at the forefront of everything. Manage different stakeholder contributions in a structured/objective way to ensure consistent delivery. Work with the team to ensure all tasks are adhered to in our DevOps ways of working. Knowledge, Skills, Abilities, and Experience Service-oriented and proactive with a keen sense of accountability. Initiative-taker with a proven record of working independently and collaboratively in a demanding interdisciplinary team environment. Detail-oriented & thorough, with the ability to understand and identify the key trends and levers that drive the business. Excellent verbal and written communication skills. The ability to clearly explain complex cases and analysis is equally important as understanding it. A willingness & eagerness to team and further develop your career in a Product development and support environment. Ability and persistence to find root causes and drive to understand the unknown. Strong ability to apply abstract theory and expertise to solve real-world problems. Hands-on approach with a strong focus on accuracy and quality. Self-starter with a proven record of working independently and collaboratively in a demanding interdisciplinary team environment. Track record of success in dealing effectively with complex projects entailing frequent interaction with senior executives. Work Experience Bachelor or master's degree with a Business or Technical emphasis, or equivalent.
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