Diversity, equity, and inclusion at Dojo
From local bakeries to well-known eateries, Dojo payments serve over 140,000 places across the UK.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you're curious, and you think customer-first, you have a place at Dojo.
To make sure you're the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
The RoleWe have an opportunity for an ambitious and commercially minded Partnership team in driving our international expansion to Spain.
Our department offers integrated card processing solutions to merchants through referral partnerships with business software providers.
Our partners include a diverse range of software providers, from hospitality and retail EPOS to healthcare practice management software and beyond.
You will be integral to the fastest growing part of our business in a key role focused on developing and growing revenue-generating partnerships.
What you will do…Nurture and develop relationships with new channel and software partners in Spain.Manage the onboarding, sales, contract and development process for new tech/channel partners.Create rapport with key decision makers and influencers across all levels of your assigned partners, including executive, sales, operations, and support staff.Manage and influence partners to adopt best practices to maximize customer adoption of Dojo products and services.Complete regular business reviews with partners to set goals, identify actions, and track progress towards mutually agreed objectives.Design and execute Joint Business Plans for key partners in your portfolio.Forecast and report on partner performance (including applications and campaign results) on a monthly basis.Train partner sales staff to develop an effective approach to lead generation, using feedback from the sales team to identify opportunities for improvement.Innovate to maximize partner lead volume, conversion, and revenue generation.Collaborate with Partner Support to deliver consistent and reliable operational support for partners.Develop and maintain a thorough understanding of Dojo products and services as they evolve, while ensuring partners also stay up-to-date.Contribute creative and innovative ideas for driving partnership growth and business improvement.Ensure partners understand processes and systems.Act as the interface between partners and Dojo commercial teams in Spain. What you will bring...5+ years strategic account and/or payments partner management experience (preferably within the payments industry in Spain and Europe).Fluent Spanish and English verbal and written communication skills.Well-developed commercial acumen.Self-motivation and ability to work on own initiative as well as part of a team.Ability to influence business decisions and manage negotiations.
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