[Zg-584] - Customer Service Advisor - Ip Voice

The Wise Seeker is the leading HR technology company in unbiased talent evaluation.
With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.
We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.
What you'll be doing:Provide exceptional support and service to Giacom Partners.Provision and manage partner orders using both internal and supplier systems.Provide excellent customer service to Giacom Partners, handling incoming calls and emails.Liaise with partners and suppliers to troubleshoot and resolve issues, providing regular and proactive updates.Coordinate orders, schedule and action all tasks to completion within specified timescales.Ensure all systems are kept fully updated for each action and point of customer contact.Skills and Experience:Strong customer service skills.Previous experience of working with Microsoft packages.Ability to work as part of an extended team.Full training will be given, though any prior experience with IP Voice Hosted/SIP telephony platforms would be advantageous.What's in it for you?Investment in your future career with a variety of learning and development opportunities.No dress code - embrace the freedom to bring your whole self to work.25 days annual leave, plus bank holidays.You'll even get your birthday off, too!A pension plan for your future.Complimentary refreshments in all our offices.For a comprehensive list of all our benefits, click here.

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