Zapatero/A - Madrid

About the Company - For new opening in Madrid we're searching for Zapatero/a, a talent person, who enjoys being customer facing and has a passion for creativity and restoration.
Main Responsibilities: Carry out all cobbler services on shoes and handbags including repairs, reparation, heel swaps, and certain custom bespoke services; Promote products and services on the sales floor by identifying our customer's needs Advise customers on the collection and in store cobbler services Deliver outstanding customer service and build long-term relationship with customers Maintain the store standards according to the guidelines Embody and transmit with passion the company projects through an effective product knowledge Required Skills Minimum 3 years of relevant experience Experience in Retail or other customer service industry preferred Self-motivation with positive attitude and professional Good customers focus with strong presentation, interpersonal and communication skills Strong team player Other language is a plus