[Z-713] - Customer Service Representative Italian

We are looking for a Bilingual Customer Service Representative (Advanced Italian and English).
Location: Barcelona (hybrid)
Contract Type: Full-time
Job Description: Are you passionate about customer service and a native Italian speaker with advanced English and Spanish skills?
This is your opportunity!
At KALEOS, we are looking for someone to provide exceptional service and support to both our customers and agents.
Responsibilities: Provide support and assistance to our customers in Italian, English, and Spanish.Offer guidance and help to our agents in resolving inquiries.Collaborate with other departments to enhance customer and team experiences.Maintain accurate records of interactions and solutions provided.Requirements: Italian speaker with excellent command of English (advanced level) and advanced Spanish.Previous experience in customer service (preferred).Exceptional communication skills.Ability to work as part of a team and under pressure.Proactive attitude and empathy towards customers.We Offer: A dynamic and collaborative work environment.Hybrid model: combines remote and on-site work in our Barcelona office.Opportunities for professional development.Benefits, including health insurance and discounts on company products.
#J-18808-Ljbffr